Hotel Ferretti

Do not stay at this hotel. It is danerous and disturbing. Stay far away.

Rented a room for four. One bed was not made up. Dirty walls and blankets. Smell of mildew. Had to sleep with Windows open. No hotwater in the shower. Dirty. Not recommended.

We booked through lastminute.com website a Ferretti Hotel, we really thought it was a hotel, we paid 425€ for a disgusting place,the pictures on the website showed a simple clean room, we never thought it was a disaster. We came early to drop off our luggage nobody was in the reception, we were obliged to pay a service to keep our luggage, the pension was in the first floor and the room in the second floor, we were obliged to carry our heavy luggage 3 floors with no lift, the room was disgusting, the building is over heated, the shower is broken, there is a rusty curtain. In the morning a group of people were knocking on our door and yelling. We decided to leave we were not able to stay in such a disgusting inhuman place

It’s in a really good location, about 5 minute walk from the train station, we fount hairs in the shower, there was a massive gap at the top of the door. The double bed wasn’t actually a double bed just 2 singles pressed together which kept sliding when getting on and off the bed. It was okay though if you aren’t fussed easily. Only real problem for me was the big gap above the door which was a privacy issue.

This place is a full Scam no one was ever there tried all day texted every number wrote multiple emails nothing ! Was never able to get checked in at all had to book on the fly with a different hotel

While I don’t expect luxury conditions in a cheap hotel, I do expect the electricity to work: theirs didn’t. No one could tell us if or when it would be fixed. No one called me back after I called to find out if they would refund our payment or help us in some way. We left and found another place to stay before it got dark. Spare yourself and don’t stay at this place.

Only the location saves this place from getting a "0". Near the train station and all the tourist sites. Not clean, sketchy rooms, and nothing at all like the photos. It has deteriorated significantly since the photos were taken.

Everything in Positano is up a hill but the walk and climb lets you experience the beautiful city.

Upon check-in, guests are asked to send photos of their passport via email or WhatsApp. Unfortunately, their email does not function—likely due to an expired domain—leaving WhatsApp as the only option to send sensitive identification documents, which raises serious privacy concerns. We specifically paid extra for a private bathroom. However, when using it, I noticed water dripping from the ceiling. Upon closer inspection, it became clear that this was wastewater from the toilet in the room above us. This means human waste was literally dripping onto us while using the facilities—completely unacceptable and unsanitary. The ceiling was also heavily infested with mold. The bathroom was unusable, and we ended up having to go elsewhere just to use the restroom. We immediately contacted the property, and they replied the next day (24 hours later) saying someone would arrive within 10 minutes. When we returned, nothing had been addressed—the bathroom remained in the same horrifying condition. We requested a full refund, but have since received no response. There is no one available at the front desk, and communication is non-existent. The room itself had a broken sink. We were not given any blankets, just a single bed sheet. While I can tolerate minimal service, I cannot accept paying extra for what is clearly a biohazard. The lack of hygiene, safety, and customer support is completely unacceptable. Do not book here.

Good: close to rail station. Bad: no toilet paper despite numerous requests, shower mixer missing so could not wash, dirty sheets on bed. There were roadworks happening outside from 11pm till 2am so could not sleep despite using earplugs. Nobody at reception in the morning to discuss our concerns. Worst hotel ever! Plus they tried to overcharge the city tax.