Hotel Ferretti

The room I got did not look like the photos. The bathroom on my floor has no toilet paper for 1.5 days and there was no handle on the prison like shower so it only ran cold water. Overall hated my stay.

I was pickpocketed while checking in! Unbelievable. You had to use a code to get in the door at street level. The reception is upstairs. I got in the door at street level and there were two men in the hall talking. I had two large suitcases. One man immediately put out his cigarette and stated to lift the other end of my case. The other man stayed behind me and I lifted the 2nd bag upstairs. The 2nd man followed me up the narrow stairs. When we got to Reception, both men went back downstairs. There was a delay in getting my key. When I got to my room I discovered my pants pocket was cut open and my wallet was gone. There was a wash hand basin in the room with a small tablet of soap and a sachet of hand cream / moisturiser. I was also provided along with towels. However there was no outlet pipe attached to the hand basin so when I poured a bottle into the basin it splashed out on my feet.

They should invest in upgrading the rooms. Overall was not bad but for Europe you expect something more.

Couldn’t check in late at night, even though I informed the hotel in advance. No reception, no staff, just rude people on the phone. Completely stranded. Avoid at all costs!

Good location. But no air conditioning made it difficult in month of August. Otherwise it was nice and comfortable stay.

Worst hotel ever They never sent the code to get in has to call to the “emergency number” they gave it to me and the room number once I got in it was self check in there were no keys for the assigned room they told me, u call back again to the “emergency number” and they said they were en Rome so they couldn’t do anything. There was a guy that lives there but supposedly doesn’t work for the hotel but he was wearing a shirt with the hotel logo, he had no answers neither solutions he just stood there and look us trying to call the help number. I had to take the keys available and start opening doors to check what room was available. AVOID THIS “HOTEL” It is so sad that Expedia can’t do anything on this cases you guys should take care or your customers and help them with solutions. -1 stars to Expedia too.

The location is great but for me that’s where it ended. The rooms are okay but without air conditioning in the hot summer it’s very hard to sleep.

If you want location this will work.but nothing else really.ceiling fan was useless in the heat and lead to £ terrible night’s sleep

This was a terrible place. There is no AC in the room. The room was dirty. The shower knob was broken. And we found cockroaches in the room. We left as soon as we seen them and got a different hotel. Do not recommend. Find somewhere else to stay

The toilet runs continuously and randomly flushes all day and night. No handle on the shower to control the water. I had to find a bottle opener to be able to turn on the shower and control the temperature