SHIBUYA STREAM HOTEL

Convenient location So many options for restaurants

Amazing

Very convenient location, with a lot of shops and restaurant options downstairs. LOVE IT!

An incredibly convenient hotel in the heart of Shibuya! I really enjoyed the amenities bar that had face masks and it became a little ritual at the end of my day to have. One minor nit, for a hotel of this size I would've expected more laundry machines. I stayed up til 1AM to get my laundry done and it really impacted my workday the next day. Otherwise, a great hotel with wonderful amenities and location!

Super convenient and excellent location. Size of room was good for a city like Tokyo. Aircon in lobby could be better especially in the middle of August. It was really very stuffy. Staff was a weird mix, Japanese staff were generally very friendly and helpful. However , there were some other staff that did not smile or were not helpful. I was even being ignored while standing at the front desk.

Great hotel with a perfect location. It’s within walking distance of everything in SHIBUYA and is steps away from the SHIBUYA station.

Honestly one terrible experience and everything else was fine. Yes room was small, but that’s standard in a city like Tokyo. paid extra for breakfast which ended at 9:30. I came down at 9:40, had an international flight later in the day. Multiple people (6+) were still eating and all the buffet food was still out. I politely asked that I know I was late but could I just quickly grab a few things since the food was still out and I would eat in my room or on the go as I had a few errands to run. He flat out said no which I felt like was terrible service for a customer who had paid extra for breakfast. Totally understand that I was 10 min late and if staff was closing or cleaning up I would understand. But all the food was literally sitting out, nothing had been picked up and multiple other guests were still being served. I said OK and left because I didn’t have the energy to talk through it, but left a bad taste in my mouth. Best thing about the hotel is the central location to Shibuya station and being in one the most popular parts of Tokyo currently.

Very nice room, very spacious and a great location.

Small room which is standard for large cities. Bed and pillows were average and it’s a huge facility, lots of rooms. Smallish shared facilities but excellent general location. Staff were friendly and it was clean.

Awesome location with easy access to restaurants, shopping and train station.