Hotel Gajoen Tokyo

They helped arrange an all vegetarian dinner at the Japanese restaurant in the hotel and it was spectacular! And our room had an unexpected view of Mt. Fuji! Was a wonderful stay. The beds, the bath, steam shower and gorgeous hotel. Only wish we had more time!

Our family of three, including our 14 year old daughter, recently enjoyed three nights here. The staff was so helpful and friendly from the time we booked to check out. The breakfast options were vast and our room was well appointed. Something that really stands out.... our flight out of Denver was cancelled and we were rebooked for the following day. This caused us to miss our first night at the hotel. I emailed the hotel to let them know to please not give away our room, that we would be coming and they (without me asking) updated our reservation to remove the first night. They absolutely did not have to do this and we would've paid for that night as agreed when we booked. The hotel understanding that the situation was out of our control and not making us pay for that night really made us feel cared for before we even arrived. We would absolutely stay here on a future visit to Tokyo!

We loved our stay at Gajoen. We arrived very early and were able to leave our luggage very easily which was then delivered to our room upon check-in. The staff was so courteous and nice to us, we felt very well taken care off. The room itself was lovely. Spacious and comfortable. For our first night in Tokyo after a long flight it was great to sleep in the very comfy bed. The bathroom was the star however. The jet bathtub had a beautiful view of the city and the steam sauna was great to use. Complimentary skin care products were also provided so we had a spa night. The breakfast in the morning was lovely. So many foods to try, both hot and cold and from many cuisines, both Asian and western. It set us up for the whole day. The hotel itself is beautiful and worth a visit on its own. The waterfall is spectacular and the art all around the hotel is lovely to look at. Some mornings they have an art tour of the hotel, and I highly recommend going on one if you stay at the hotel and they have them in the morning. It was very interesting and you got to see areas and art in the hotel you wouldn't have otherwise. It's in a quite area but easy to get to from Meguro station and then you have the Meguro River close by that you can walk by which has loads of cherry blossom trees. They weren’t in bloom when we were there but could definitely see the potential. Also, a good walk up the river you have the Naka Meguro area, Ebisu and Daikanyama were you have lots of cool restaurants, shops and bars. I can also recommend the Metropolitan Teien Art Museum which is close and has a beautiful garden, not to mention the house and exhibitions themselves.

I have no complaints and would love to stay again

スタッフは親切で、建物は古いけどとても清潔で心地よく過ごせました

This was an amazing hotel. Service and food impeccable! Beautiful suite. Beautiful grounds and artwork throughout the hotel. We had a kimono experience and the hotel did it right! We will be back.

amazing hotel, very friendly staff, very clean, the decor and rooms one of the best in Tokyo

nothing

The hotel isn’t really luxury and is also a tourist attraction. The rooms definitely are. Even the smallest is close to 1,000 sq.ft. Other services are not as good as other luxury hotels in Tokyo and not really present. The hotel is large but only has rooms on three stories of 60 rooms. Overnight guests are not their priority. There are no amenities other than the executive lounge which still confuses me and the shared gym in the adjacent office building. Some guests get to use it while others don t. There are no executive lounge options on any booking sites and even the lowest cat rooms are called executive suites so I thought is was accessible to everyone anyone familar welcome to add to this. I’ve read some reviews that say they grant automatic lounge access to any Japanese guests?! The lobby looks great but the long walk to the room ’s one of the biggest downsides here. Takes god knows how long and constantly feels like a convention center. Location was well out of the way for any major areas and is on a steep hill. Mediocre breakfast and bad bellhop service. And if you don’t mind the retro bathroom, this is of phenomenal value.

We were absolutely blown away by every aspect of this hotel. The staff is always eager to go above and beyond, the food is wonderful, the hotel is stunning, and the room is amazing. We had high expectations when we arrived and we were still in awe. The attention to detail and service are unmatched. This was the best hotel experience, and I will definitely be coming back.