MarsCity Hotel

Left a week early, couldn't stand it, no money back Sorry, but there is nothing in your hotel! No cafe or restaurant, not even a kitchen where you can cook for yourself. Your bar is absurd? Half of the declared items are not there, the bartender does not understand the word tea and coffee. One time I waited 20 minutes for a cappuccino, I made an order and he just left. Then the girl came in and said he didn't understand me. He didn't understand the word cappuccino? Is he a bartender or a janitor? Half the staff speaks only their own language and don't understand the simplest English words. What are they doing here? Or do you have a Balinese only hotel? There are no lemons in the bar! That's absurd. Half the world drinks tea with lemon. No cookies or chocolates or brownies either. You have nothing to buy at all! Even if one feels like spending money. The store at the entrance is also miserable - just chemical snacks and the same chemical lemonades. There are no cafes, restaurants or normal stores near the hotel! You don't have a washing machine! Which is absurd. What's the point of taking your laundry somewhere and paying for it? There's nothing. Your guests are constantly smoking, shaking off the ashes and spitting on the floor. There is no table or chair in the room where you could work on your computer. There is not even a nightstand where you could put your things so that they do not lie on your useless yellow couch. My dough is piled up on the couch! No kettle! Why not put a kettle in the room so the guest can have tea in the morning? I have been to many hotels and there was a kettle everywhere! The most absurd thing is that you can not eat in the room! Who came up with this and what good is it to you? I, for example, like to eat alone and in silence, but here I can not do it! To be honest, I have not seen such service anywhere, although I have been many places. More precisely, there is no service at all! This is not a hotel, but some kind of lodging. When I arrived from the airport, there was no toilet paper in the room! What the hell is this?! Yesterday, the internet went down. Yes, and this review will go to all booking sites so people don't get screwed up like I did. Get

Well ... Had Short Meeting in Denpasar , Your Hotel seem the nearest one. Your bathroom make me remember with bathroom in the crew cabin of cruiseship😁.... Due the pandemi just put more extra efforts to give your best for customer no matter where are they come from👌 seem your customer mostly student for studytour

최악의 호텔입니다 피부병걸릴것같은 호텔입니다싼게비지떡이라고 절대절대 여기 이용 비추 입니다

The room rate is not too expensive. The room is slightly different from the pictures that they put in online booking website. I’ve been there twice, the room on the first stay was smelly, but since I just stayed for one night I think it would be fine. The second stay I ask the staff to not giving me the same room as my first stay. And the room on the second stay was better. I didn’t captured the look of the room, but the room was ok, it’s clean, and the aircon is work very well. The pool was small (well what you expecting to a cheap city hotel), but it was good enough, no sunshine in the swimming pool, looks like it’s covered by the building itself.

Crew in this hotel was very nice ( expecially the people on receptionist) but i felt sad with the room. Blanket and towel extremly dirty and stinky and the toothbrush in the room was wet on the top, i think someone already used it before me and the cleaner didnt change it into a new one( that was the worst thing)

I was stay in MarsCity hotel for 1 night. The room is very small but very comfortable, air condition was very cold. Bathroom is very clean but small. There's no aminities in my bathroom except bath towel. Staff not good at all, when I'm check in I lost my time bcs the staff can't use my debit card (I think she is a trainee person), and when I check out, I have to wait so long time.

If u a backpacker it's ok to stay for the price. Saw few cockroaches and other bugs near the bed and bathroom. There is no fridge in the room but it ok I guess aircon works great and has nice swimming pool. The bed was comfortable in every way and nice and quiet area not much noise

This hotel is just not worth your money. First of all the pictures are lying. The staff is bad, most of them don't even speak English. My girlfriend and I are backpackers and booked this because we wanted some luxury, but we rather stay in a guesthouse again then stay here!

Outside appearances are good, but it stops there. We had a one-night stopover in Denpasar en route to Lombok. Our travel agent booked us in here. Would rather have paid more and been closer to the airport. Our room was on the top (fifth) floor and smelled dank. There are windows but the sill height is almost at floor level and for safety reasons cannot be opened....there are no safety grilles etc. So the room is always closed up. The bathroom smelled of stale urine. Towels were stained and did not smell fresh. We did not shower because of this. Bed was hard and the pillows harder. Nicest thing about the room was the large canvas print hanging on the wall behind the bed with painted images of Earth and Mars. This was probably a good hotel in its day, but in desperate need of a make-over.

cash, headphones, and USB stick stolen from room and no follow up from management. location is in the absolute middle of nowhere, items in room in disrepair.