Aloft Cancun

Location

No option for lunch or dinner

무엇보다 위치가 좋았고, 생수와 칵테일 등을 매일 보충해주었다. 택시도 적당한 가격에 불러주었다.

호텔방 창문이 열리지 않는 게 아쉬웠다. 옥상 뷰는 좋은데 시설이 빈약했다.

Moderna e funzionale dispone di parcheggio Vicino ai locali più frequentati e anche alla spiaggia ad accesso libero Comodo per una notte in transito da o per l’aeroporto

The location is excellent and the price-to-quality ratio is very good

However, a four-star hotel should offer a much better breakfast, and the breakfast area is too small. Balconies in the rooms would be a great addition, but unfortunately there are none, and even the windows cannot be opened.

Chambre confortable avec frigo Le hall d'hôtel accueillant Emplacement a proximité de l'accès plage à côté du Coco Bongo Bon petit déjeuner Grand Parking privé

Manque un étendoir pour faire sécher les serviettes et maillots

Scam! They take a deposit and once you leave the hotel they claim you caused damage so they can keep it. I have always respected the premises and this is the first time this has happened to me. They say the sheets were stained and they couldn't get them clean. The sheets were clean when I left the hotel. Don't be fooled!!! What's more, you pay for an "open bar" option, but when you arrive during the bar's opening hours at the weekend, they say that it is closed on an exceptional basis. Avoid this place.

Great experience. The staff are very helpful. Mario accommodated our early arrival and got us into a room as fast as possible. Mario’s knowledge of the area and recommendations were very good. We were offered free towels to take to either the beach or the rooftop pool which was a good touch, especially arriving so early in the day. The hotel also offers an open bar with a wide variety of cocktails from 9am to 9pm.

Our experience was absolutely unmatched mostly because of Mario’s hospitality! Our flight was super early coming in and we knew we had to wait but Mario was so kind and went above and beyond for us to be able to check in early. He is also a wealth of knowledge of the area and recommended some very good spots for us to check out while our stay here! Thank you Mario for your kindness it definitely doesn’t go unnoticed!

La habitación bien, comoda, cama y almohadas cómodas. Baño buen tamaño, buena presión de agua tanto fría como caliente.

No nos gusto el trato del personal, en toda ocasión fue muy despectivo e indiferentes.