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9.3 / 10 Guest Rating

Palazzo Firenze by Baglioni Hotels & Resorts

Via Ghibellina 87, Florence, it

Palazzo Firenze by Baglioni Hotels & Resorts - main view

About the Property

Luxurious 18th-Century Elegance

Historic Charm Meets Modern Luxury
Experience frescoed ceilings, a stylish lounge, and a music room for entertainment.

Opulent Rooms and Fine Dining
Indulge in rooms with antique furniture, plasma TVs, and luxurious bathrooms. Enjoy simple, tasty dishes from the on-site restaurant and award-winning wines from Pinchiorri winery.

Book your stay at Relais Santa Croce for a blend of historic beauty and modern luxury.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property accepts pets up to a maximum weight of 15 kg, at an extra fee of EUR 50. When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
Junior Suite - Photo 7
Junior Suite - Photo 8
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Junior Suite

This junior suite offers a 42-inch flat-screen TV and a view over the Basilica of Santa Croce or Florence's rooftops. The bathroom comes with a shower or a bath tub, plus exclusive toiletries. WiFi is free.

42 sqm
Sleeps 3
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

Junior Suite

Non-refundable
Breakfast Included
20% OFF$978.4

$782.72

Includes taxes & fees
Suite - Photo 1
Suite - Photo 2
Suite - Photo 3
Suite - Photo 4
Suite - Photo 5
Suite - Photo 6
Suite - Photo 7
Suite - Photo 8
Suite - Photo 9
Suite - Photo 10
Suite - Photo 11
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Suite

This large suite offers a 42-inch TV and a view over the Basilica of Santa Croce or Florence Cathedral. The bathroom comes with a rain shower and exclusive toiletries. WiFi is free.

46 sqm
Sleeps 3
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

De Pepi Suite

Non-refundable
Breakfast Included
20% OFF$3,287.71

$2,630.17

Includes taxes & fees
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 1
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 2
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 3
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 4
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 5
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 6
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 7
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 8
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 9
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 10
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 11
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Santa Croce Royal Suite, Stay for Kids and Teens Included

2 King Beds2777 sq feet Layout - 2 bedrooms Relax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, turndown service, and bed sheets Bathroom - 2 bathrooms, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

258 m2
Sleeps 6
2 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxHair dryerBathrobeDesk

Santa Croce Royal Suite

Non-refundable
Breakfast Included
20% OFF$9,266.04

$7,412.83

Includes taxes & fees
Florentine Suite, Stay for Kids and Teens Included - Photo 1
Florentine Suite, Stay for Kids and Teens Included - Photo 2
Florentine Suite, Stay for Kids and Teens Included - Photo 3
Florentine Suite, Stay for Kids and Teens Included - Photo 4
Florentine Suite, Stay for Kids and Teens Included - Photo 5
Florentine Suite, Stay for Kids and Teens Included - Photo 6
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Florentine Suite, Stay for Kids and Teens Included

1 King Bed495 sq feet Layout - Bedroom and living roomRelax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

46 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxHair dryerBathrobeDesk

Florentine Suite

Non-refundable
Breakfast Included
20% OFF$1,884.86

$1,507.89

Includes taxes & fees
Deluxe Room - Photo 1
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Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
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Deluxe Room

1 King Bed291 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

27 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxHair dryerBathrobeDesk

Deluxe

Non-refundable
Breakfast Included
20% OFF$780.97

$624.78

Includes taxes & fees
Grand Deluxe Room, Stay for Kids and Teens Included - Photo 1
Grand Deluxe Room, Stay for Kids and Teens Included - Photo 2
Grand Deluxe Room, Stay for Kids and Teens Included - Photo 3
Grand Deluxe Room, Stay for Kids and Teens Included - Photo 4
Grand Deluxe Room, Stay for Kids and Teens Included - Photo 5
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Grand Deluxe Room, Stay for Kids and Teens Included

1 King Bed323 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxHair dryerBathrobeDesk

Grand Deluxe

Non-refundable
Breakfast Included
20% OFF$831.63

$665.3

Includes taxes & fees

Guest Reviews

9.3
Exceptional248 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly staff.

Categories

Cleanliness9.3
Service9.7
Location9.8
Room Quality9.2
Amenities9.3
Value for Money8.2
Food and Beverage9.3
Overall Experience9.7

Select topics to read reviews

S
SandranlNL
Verified booking
couple
Standard Room
Stayed in Jun 23, 2026

"Great location, breakfast and staff but vastly overpriced."

7.0

Breakfast was amazing, as were the staff - especially Ali who did our room and Emanuele from the breakfast room. Great location, everywhere can be reached in about 15 minutes on foot.

The hotel has a strange setup where instead of a reception you are checked in at a table with a laptop. The bar and lounge sadly lack atmosphere as the ceilings are super high and so the minimalist designer furniture gets lost and does not fit the space. Other than breakfast we did not use the bar or restaurant for that reason. The room rate was overpriced given that there is no spa, pool or garden, it is literally a palazzo with 36 rooms that feels half furnished.

Helpful?
M
MarkusfiFI
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Exceptional"

10.0
Helpful?
J
JubranbhBH
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

10.0
Helpful?
J
Jean PierrechCH
Verified booking
family_with_children
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

9.0
Helpful?
P
PauloptPT
Verified booking
family_with_children
Standard Room
Stayed in Jun 16, 2026

"Exceptional"

9.0
Helpful?
F
FrancescoitIT
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Exceptional"

9.0
Helpful?
K
KellyusUS
Verified booking
couple
Standard Room
Stayed in May 11, 2026

"Fantastico! Enjoy being pampered!"

10.0

The staff was outstanding! Dinner at Guelfi e Ghibellini, the hotel restaurant was fantastico! Extremely helpful and courteous! Iuliana, Larissa and Francesco went above and beyond to make our stay most enjoyable and memorable! Very clean! Enjoyed the piano music! Good location!

The bed was too firm for us.

Helpful?
D
DmitryatAT
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Exceptional"

10.0
Helpful?
C
CLEMENTEitIT
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"mi reco presso la vs. struttura con piacere e purtroppo purtroppo non vengo presso la vs. struttura"

10.0

colazione ottima, posizione invidiabile. lo staff discreto e competente. molto gentili. il servizio garage è impagabile.

non mi viene nulla in mente

Helpful?
S
SylviebeBE
Verified booking
couple
Standard Room
Stayed in Jan 15, 2026

"Un magnifique séjour"

10.0

Très bon emplacement. Un très joli ancien palazzo, très raffiné. Personnel très prévenant et attentionné. La chambre était parfaitement équipée et nettoyée. L'offre du petit déjeuner était très variée. Il y a beaucoup d'espace dans l'hôtel, un havre de paix après les visites bondées de touristes.

Helpful?