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9.3 / 10 Guest Rating

Palazzo Firenze by Baglioni Hotels & Resorts

Via Ghibellina 87, Florence, it

Palazzo Firenze by Baglioni Hotels & Resorts - main view

About the Property

Luxurious 18th-Century Elegance

Historic Charm Meets Modern Luxury
Experience frescoed ceilings, a stylish lounge, and a music room for entertainment.

Opulent Rooms and Fine Dining
Indulge in rooms with antique furniture, plasma TVs, and luxurious bathrooms. Enjoy simple, tasty dishes from the on-site restaurant and award-winning wines from Pinchiorri winery.

Book your stay at Relais Santa Croce for a blend of historic beauty and modern luxury.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property accepts pets up to a maximum weight of 15 kg, at an extra fee of EUR 50. When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
Junior Suite - Photo 7
Junior Suite - Photo 8
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Junior Suite

This junior suite offers a 42-inch flat-screen TV and a view over the Basilica of Santa Croce or Florence's rooftops. The bathroom comes with a shower or a bath tub, plus exclusive toiletries. WiFi is free.

42 sqm
Sleeps 3
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

Junior Suite

Non-refundable
Breakfast Included
20% OFF$978.4

$782.72

Includes taxes & fees
Suite - Photo 1
Suite - Photo 2
Suite - Photo 3
Suite - Photo 4
Suite - Photo 5
Suite - Photo 6
Suite - Photo 7
Suite - Photo 8
Suite - Photo 9
Suite - Photo 10
Suite - Photo 11
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Suite

This large suite offers a 42-inch TV and a view over the Basilica of Santa Croce or Florence Cathedral. The bathroom comes with a rain shower and exclusive toiletries. WiFi is free.

46 sqm
Sleeps 3
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

De Pepi Suite

Non-refundable
Breakfast Included
20% OFF$3,287.71

$2,630.17

Includes taxes & fees
Da Verrazzano Royal Suite - Photo 1
Da Verrazzano Royal Suite - Photo 2
Da Verrazzano Royal Suite - Photo 3
Da Verrazzano Royal Suite - Photo 4
Da Verrazzano Royal Suite - Photo 5
Da Verrazzano Royal Suite - Photo 6
Da Verrazzano Royal Suite - Photo 7
Da Verrazzano Royal Suite - Photo 8
Da Verrazzano Royal Suite - Photo 9
Da Verrazzano Royal Suite - Photo 10
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Da Verrazzano Royal Suite

This suite features a bathrobe, mini-bar and electric kettle. WiFi is free.

168 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerTVAir conditioningHair dryerBathrobe

Da Verrazzano Royal Suite

Non-refundable
Breakfast Included
20% OFF$12,850.85

$10,280.68

Includes taxes & fees
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 1
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 2
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 3
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 4
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 5
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 6
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 7
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 8
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 9
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 10
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 11
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Santa Croce Royal Suite, Stay for Kids and Teens Included

2 King Beds2777 sq feet Layout - 2 bedrooms Relax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, turndown service, and bed sheets Bathroom - 2 bathrooms, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

258 m2
Sleeps 6
2 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxHair dryerBathrobeDesk

Santa Croce Royal Suite

Non-refundable
Breakfast Included
20% OFF$9,266.04

$7,412.83

Includes taxes & fees
Florentine Suite, Stay for Kids and Teens Included - Photo 1
Florentine Suite, Stay for Kids and Teens Included - Photo 2
Florentine Suite, Stay for Kids and Teens Included - Photo 3
Florentine Suite, Stay for Kids and Teens Included - Photo 4
Florentine Suite, Stay for Kids and Teens Included - Photo 5
Florentine Suite, Stay for Kids and Teens Included - Photo 6
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Florentine Suite, Stay for Kids and Teens Included

1 King Bed495 sq feet Layout - Bedroom and living roomRelax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

46 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxHair dryerBathrobeDesk

Florentine Suite

Non-refundable
Breakfast Included
20% OFF$1,884.86

$1,507.89

Includes taxes & fees
Family Junior Suite, Stay for Kids and Teens Included - Photo 1
Family Junior Suite, Stay for Kids and Teens Included - Photo 2
Family Junior Suite, Stay for Kids and Teens Included - Photo 3
Family Junior Suite, Stay for Kids and Teens Included - Photo 4
Family Junior Suite, Stay for Kids and Teens Included - Photo 5
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Family Junior Suite, Stay for Kids and Teens Included

2 King Beds753 sq feet Layout - Bedroom Relax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, turndown service, and bed sheets Bathroom - 2 bathrooms, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

70 m2
Sleeps 5
2 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxHair dryerBathrobeDesk

Family Junior Suite, Stay For Kids And Teens Included

Non-refundable
Breakfast Included
20% OFF$3,404.81

$2,723.85

Includes taxes & fees
Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
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Deluxe Room

1 King Bed291 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

27 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxHair dryerBathrobeDesk

Deluxe

Non-refundable
Breakfast Included
20% OFF$780.97

$624.78

Includes taxes & fees
Junior Suite, Stay for Kids and Teens Included - Photo 1
Junior Suite, Stay for Kids and Teens Included - Photo 2
Junior Suite, Stay for Kids and Teens Included - Photo 3
Junior Suite, Stay for Kids and Teens Included - Photo 4
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Junior Suite, Stay for Kids and Teens Included

1 King Bed452 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

42 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxHair dryerBathrobeDesk

Junior Suite, Stay For Kids And Teens Included

Non-refundable
Breakfast Included
20% OFF$1,160.44

$928.35

Includes taxes & fees
Grand Deluxe Room, Stay for Kids and Teens Included - Photo 1
Grand Deluxe Room, Stay for Kids and Teens Included - Photo 2
Grand Deluxe Room, Stay for Kids and Teens Included - Photo 3
Grand Deluxe Room, Stay for Kids and Teens Included - Photo 4
Grand Deluxe Room, Stay for Kids and Teens Included - Photo 5
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Grand Deluxe Room, Stay for Kids and Teens Included

1 King Bed323 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxHair dryerBathrobeDesk

Grand Deluxe

Non-refundable
Breakfast Included
20% OFF$831.63

$665.3

Includes taxes & fees

Guest Reviews

9.3
Exceptional248 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly staff.

Categories

Cleanliness9.3
Service9.7
Location9.8
Room Quality9.2
Amenities9.3
Value for Money8.2
Food and Beverage9.3
Overall Experience9.7

Select topics to read reviews

S
SamirabeBE
Verified booking
couple
Standard Room
Stayed in Nov 4, 2025

"Excellent"

8.0
Helpful?
P
PaulgbGB
Verified booking
couple
Standard Room
Stayed in Oct 15, 2025

"The guest book summed it up - another fabulous stay in our favourite Florence hotel! Thank you all"

10.0

A total oasis of calm and tranquility in a very busy city! It is close enough for a short walk to the Duomo, but far enough to not be manic and crowded. A beautiful and amazing building. And the staff - fabulous.

The WiFi on the top floor on this trip dropped occasionally but if that’s our biggest concern, ignore it.

Helpful?
H
HengdechCH
Verified booking
family_with_children
Standard Room
Stayed in Oct 5, 2025

"A unforgettable experience."

10.0

Excellent location, comfortable hotel rooms with a beautiful view of the city outside the window, and fantastic hotel staff.

Helpful?
K
KylieauAU
Verified booking
solo_traveller
Standard Room
Stayed in Sep 29, 2025

"Lovely hotel, close walking distance to everything."

9.0

Great location, good breakfast, attentive staff, beautiful building. Had the best room with a view of the Duomo.

It was expensive for what was offered.

Helpful?
O
OsvaldobrBR
Verified booking
couple
Standard Room
Stayed in Aug 30, 2025

"Muito superior"

10.0

O melhor hotel que já nos hospedamos. Serviço 5 estrelas,um excelente café da manhã e quarto maravilhoso. A localização é perfeita, pois se faz tudo a pé, e não se houve o barulho da cidade. Parabéns ao hotel !

Tudo !

Helpful?
D
David
Verified booking
Standard Room
Stayed in Aug 23, 2025

"Nice hotel "

10.0

Nice hotel with good location and friendly staff.

Helpful?
M
Madina
Verified booking
family
Standard Room
Stayed in Aug 21, 2025

"Exceptional"

10.0

Gorgeous boutique hotel, like museum Beautiful rooms!!! Thank you Giovanni for all ur help and knowledge organizing everything for us, and breakfast waiters were great!!!

Helpful?
D
DirkbeBE
Verified booking
family_with_children
Standard Room
Stayed in Aug 18, 2025

"Exceptional"

10.0
Helpful?
E
ElfideDE
Verified booking
couple
Standard Room
Stayed in Jul 31, 2025

"Very Good"

7.0
Helpful?
R
Ricardo
Verified booking
Standard Room
Stayed in Jul 24, 2025

"Exceptional"

10.0

Hotel was clean and service was very good.

Helpful?