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9.3 / 10 Guest Rating

Palazzo Firenze by Baglioni Hotels & Resorts

Via Ghibellina 87, Florence, it

Palazzo Firenze by Baglioni Hotels & Resorts - main view

About the Property

Luxurious 18th-Century Elegance

Historic Charm Meets Modern Luxury
Experience frescoed ceilings, a stylish lounge, and a music room for entertainment.

Opulent Rooms and Fine Dining
Indulge in rooms with antique furniture, plasma TVs, and luxurious bathrooms. Enjoy simple, tasty dishes from the on-site restaurant and award-winning wines from Pinchiorri winery.

Book your stay at Relais Santa Croce for a blend of historic beauty and modern luxury.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property accepts pets up to a maximum weight of 15 kg, at an extra fee of EUR 50. When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
Junior Suite - Photo 7
Junior Suite - Photo 8
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Junior Suite

This junior suite offers a 42-inch flat-screen TV and a view over the Basilica of Santa Croce or Florence's rooftops. The bathroom comes with a shower or a bath tub, plus exclusive toiletries. WiFi is free.

42 sqm
Sleeps 3
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

Junior Suite

Non-refundable
Breakfast Included
20% OFF$1,051.65

$841.32

Includes taxes & fees
Suite - Photo 1
Suite - Photo 2
Suite - Photo 3
Suite - Photo 4
Suite - Photo 5
Suite - Photo 6
Suite - Photo 7
Suite - Photo 8
Suite - Photo 9
Suite - Photo 10
Suite - Photo 11
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Suite

This large suite offers a 42-inch TV and a view over the Basilica of Santa Croce or Florence Cathedral. The bathroom comes with a rain shower and exclusive toiletries. WiFi is free.

46 sqm
Sleeps 3
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

De Pepi Suite

Non-refundable
Breakfast Included
20% OFF$3,337.53

$2,670.02

Includes taxes & fees
Two-Bedroom Suite - Photo 1
Two-Bedroom Suite - Photo 2
Two-Bedroom Suite - Photo 3
Two-Bedroom Suite - Photo 4
Two-Bedroom Suite - Photo 5
Two-Bedroom Suite - Photo 6
Two-Bedroom Suite - Photo 7
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Two-Bedroom Suite

This spacious suite consists of 2 living rooms, 2 separate bedrooms and 3 bathrooms with a bath and free toiletries. The suite provides air conditioning, a mini-bar, a coffee machine, a wardrobe, as well as a TV. The unit offers 3 beds.

260 sqm
Sleeps 6
1 Sofa bed (Variable Size)
Amenities
MinibarShowerTVAir conditioningHair dryerBathrobe

Two-Bedroom Suite

Non-refundable
Breakfast Included
20% OFF$9,918.51

$7,934.81

Includes taxes & fees
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 1
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 2
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 3
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 4
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 5
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 6
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 7
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 8
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 9
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 10
Santa Croce Royal Suite, Stay for Kids and Teens Included - Photo 11
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Santa Croce Royal Suite, Stay for Kids and Teens Included

2 King Beds2777 sq feet Layout - 2 bedrooms Relax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, turndown service, and bed sheets Bathroom - 2 bathrooms, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

258 m2
Sleeps 6
2 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxHair dryerBathrobeDesk

Santa Croce Royal Suite

Non-refundable
Breakfast Included
20% OFF$9,406.44

$7,525.15

Includes taxes & fees
Florentine Suite, Stay for Kids and Teens Included - Photo 1
Florentine Suite, Stay for Kids and Teens Included - Photo 2
Florentine Suite, Stay for Kids and Teens Included - Photo 3
Florentine Suite, Stay for Kids and Teens Included - Photo 4
Florentine Suite, Stay for Kids and Teens Included - Photo 5
Florentine Suite, Stay for Kids and Teens Included - Photo 6
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Florentine Suite, Stay for Kids and Teens Included

1 King Bed495 sq feet Layout - Bedroom and living roomRelax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

46 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxHair dryerBathrobeDesk

Florentine Suite

Non-refundable
Breakfast Included
20% OFF$1,913.43

$1,530.74

Includes taxes & fees
Deluxe Room - Photo 1
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Deluxe Room - Photo 4
Deluxe Room - Photo 5
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Deluxe Room

1 King Bed291 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

27 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxHair dryerBathrobeDesk

Deluxe

Non-refundable
Breakfast Included
20% OFF$817.95

$654.36

Includes taxes & fees
Grand Deluxe Room, Stay for Kids and Teens Included - Photo 1
Grand Deluxe Room, Stay for Kids and Teens Included - Photo 2
Grand Deluxe Room, Stay for Kids and Teens Included - Photo 3
Grand Deluxe Room, Stay for Kids and Teens Included - Photo 4
Grand Deluxe Room, Stay for Kids and Teens Included - Photo 5
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Grand Deluxe Room, Stay for Kids and Teens Included

1 King Bed323 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxHair dryerBathrobeDesk

Grand Deluxe

Non-refundable
Breakfast Included
20% OFF$864.69

$691.75

Includes taxes & fees

Guest Reviews

9.3
Exceptional248 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly staff.

Categories

Cleanliness9.3
Service9.7
Location9.8
Room Quality9.2
Amenities9.3
Value for Money8.2
Food and Beverage9.3
Overall Experience9.7

Select topics to read reviews

D
DAVID
Verified booking
Standard Room
Stayed in Jul 18, 2025

"Exceptional"

10.0

I VERY MUCH ENJOYED THE STAY

Helpful?
A
Ali UlvitrTR
Verified booking
family_with_children
Standard Room
Stayed in Jul 7, 2025

"It is a wonderful Hotel."

10.0
Helpful?
I
ISLACAusUS
Verified booking
Couples
Standard Room
Stayed in Jul 6, 2025

"Fabulous experience at a classy hotel in a great location in Florence"

10.0

Fabulous location very close to the Duomo, Piazza Della Signoria and more. Very warm welcome, great attentiveness to service and excellent breakfast. Shout out to Filippo who manned the front desk most of the our visit - he took special care and helped us with multiple things. And secondly to Daniel who attended to us at breakfast for 3 days. Excellent deluxe room, great bedding and incredibly convenient. Not one thing short.

Helpful?
S
Shankar
Verified booking
partner
Standard Room
Stayed in Jul 6, 2025

"Exceptional"

10.0

Great service esp Fillippo and Daniel at the breakfast service

Helpful?
T
Theresa
Verified booking
Standard Room
Stayed in May 25, 2025

"Exceptional"

10.0

It was a beautiful property. For the price the quality of the breakfast could have been better, and we asked for a bag to be mailed and they wouldn’t do it because it was a Sunday. We had hoped to not have to bring it on the train again. Overall, however, the staff was great and the property is beautiful and conveniently located.

Helpful?
S
StevegbGB
Verified booking
young couple
Standard Room
Stayed in Apr 18, 2025

"Exceptional"

10.0
Helpful?
J
JenniferusUS
Verified booking
family with young children
Standard Room
Stayed in Apr 15, 2025

"Exceptional"

10.0

Charming, clean, good breakfast with some decent vegan options.

Helpful?
L
LillianusUS
Verified booking
young couple
Standard Room
Stayed in Apr 9, 2025

"Exceptional"

10.0
Helpful?
A
AhmadqaQA
Verified booking
young couple
Standard Room
Stayed in Apr 7, 2025

"Exceptional"

10.0
Helpful?
C
CarolynusUS
Verified booking
young couple
Standard Room
Stayed in Mar 31, 2025

"Perfect!"

10.0

The staff was exceptional! They went out of there way to make our stay very memorable! Our room had everything we needed and more!

Nothing

Helpful?