Park Royal Beach Cancun - All Inclusive

Good

We were a family from the USA and I enjoyed staying in a Hotel where we were the minorities. We felt like we were at someone else’s family reunion the week we were there. We absolutely loved the energy and excitement for all the things going on. We were not there for the pool but the beach and it was beautiful. Lots of space and room to spread out with plenty of chairs The pool was small and crowded and people woke up early to save their spots. We didn’t care because it is not where we wanted to be. We ate at the buffet the whole time, because we were too lazy to make reservations. We loved the buffet and were happy with the options. We aren’t resort life people. So we weren’t there a lot. So it met our needs and was a good price for an all inclusive to be able to go on excursions and explore the area.

Overall great stay for family with kids. 3 cons: sofa in room was very dirty, seaweed at the beach never cleaned so kids didn’t really enjoy the beach, and the pool area is limited on seating, families would hog seats all day even when they were not present. Food was hit or miss depending on the day or meal. Everything else was great! Many things for the kids to do.

I really like it, location and family enviroment

The staff were absolutely amazing in all aspects from checking in to housekeeping, the waiters, hostess, grounds keepers, checking out, bell hops, etc. The property was amazingly clean. Beds and pillows were so comfortable. The food was absolutely amazing. The buffet had an excellent choice every day. The 3 restaurants on the property were so good. Great selection on the menu, so much food and the presentation of food was so good and the flavor so delicious. The pool areas were very nice. I definitely would recommend this Resort 100%. Thank you Park Royal Resort Hotel for making our stay so wonderful. The Calentine’s 2025

We had a great time by participating on most of the activities held by the entertainment team. Mattress in the rooms were not that comfortable but the rest of the furnishings were up to standard. Loved the idea of the bracelet as key to the room, it made it easy not to loose the key and always have it handy even for the kids.

Really enjoyed the family atmosphere. Staff was friendly and activity group was awesome. Milka, Angel, and Joe were so engaged with the guest. Captain Enrique was so attentive and great. My server Manuel, And Daniel the bartender were phenomenal. Love the people here.

Great location if you plan on visiting la isla which has a variety of shopping stores and restaurants! The food is not good here and you have to make reservations for all restaurants except for the buffet which does not have a good variety of food. We ate across the street every day and night. The first night we got there, most food was gone at the buffet. There is no room service at this hotel. The grounds are kept a neat and nice. I would probably not return here.

Average price, average stay. Overall good. A big plus is the hotel is accesible to public transport that will cost 95%less than a taxi.

This property is at an excellent location. Right across from the mall. However, the room is old and very dirty, AC is mess up, pool is packed and dirty. Kiddie pool is super dirty with cloudy water. Public restroom was the worst with the smell of sewerage. Food and drink was not good. We spent a ton of money eating out although we paid to stay at an all inclusive resort. Very little selection at the buffet mostly vegetables. The other restaurants are hard to get in. No time slot available for reservation. Menu stay the same every day. Food served very slow. That’s why they couldnt accomodate all guests. I do like that they offered a breakfast box in case we had to go on an early excursion. I love our concierge Juan carlos. he was the only one that made our stay more enjoyable. He helped us in every way he could and check on us everyday to see if we need anything. Very good man.