Park Royal Beach Cancun - All Inclusive

Viajamos una familia de 5 , al llegar no te brindan nada, en la habitacion la habitacion las almuadas son incomodas y las camas son para personas pequeñas yo mido 6 pies y se me salian los pies, las duchas no calentaban el agua, el buffet- las comidas super ricas y variadas, el staff de animacion super cheveres todos fueron agradable y todo el tiempo alegrando a todos por lo demas todo bien

The property has old furniture and needs a lot of upgrades!

This property staff has not to much knowledge they don’t provide city guide and other transportation options even in you you extra or public bus some people they don’t know where to start visit please provide city guide map

Very nice!

The place is clean and neat .

El Hotel está relativamente bien,

Great experience would come again Janet Rosas, and now a member of to the royal team . Food and drinks were amazing, receptions was there for all the family needs, would recommend to all friends and family,

Located right across of La Isla mall, staff is friendly and they try their best to make your stay the best. Restaurants are decent, buffet with variarety of dishes every day, speciality restaurants are small so they get booked really fast. Pool areas: Main pool and kids pool could take better maintenance and care to keep them clean at all times.

Rooftop bar at night had excellent views of the surrounding areas, night time party below was fun. Beach area was really nice as well. They had lounge chairs, cabanas and beach volleyball set up on beautiful white sand. The staff were super friendly and helpful, even with limited Spanish capability.

We, family of 6, had an amazing vacation in July 2025 at Park Royal Cancun. We had a spacious family room which is great because my kids won't stay in separate rooms. The hotel has kids’ programs, which kept our kiddos entertained throughout the stay, which gave us some time to relax. The buffet there was always fresh with different kind of dishes, and the waitresses there were always friendly and . The poll seemed to be overcrowded, get your spot earlier. Also, I'd like to mention that we had the pleasure of being assisted by Juan Carlos at the concierge desk. From the moment we arrived, Juan Carlos went above and beyond to ensure our trip was relaxing, and memorable. Carlos was very friendly, helped us make dinner reservations, and even gave us helpful tips on how to feel comfortable. His warm personality, professionalism, and attention left a good memories about the hotel itself. He checked in with us throughout our stay to make sure everything was going well and always greeted us with a smile. Thanks to Juan Carlos, our vacation felt very special. My recommendation to all, if you're staying at Park Royal Cancun, find Juan Carlos – he’s the kind of person who turns a good vacation into a best one! I would recommend this hotel to everyone.