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7 / 10 Guest Rating

Hotel Suites La Roca

66 López Portillo Manzana 03 Lote 42, Cancun, MX

Hotel Suites La Roca - main view

About the Property

Rooftop Terrace and Outdoor Pool
Enjoy a relaxing day by the outdoor pool or take in the stunning views from our rooftop terrace.

Convenience at Your Fingertips
Benefit from complimentary wireless internet, express check-in/out, and a 24-hour front desk to cater to all your needs during your stay.

Cozy and Well-Equipped Rooms
Our 18 air-conditioned rooms with kitchenettes ensure you feel at home, with flat-screen TVs, free Wi-Fi, and daily housekeeping for your comfort.

With a prime location in Cancun, just a short drive from Plaza 28 and Ultramar Ferry Puerto Juárez, experience the best of the city at Hotel Suites La Roca. Feel the essence of Cancun during your stay!

Facilities & Amenities

Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Express check-out
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

* Only registered guests are allowed in the guestrooms. * No pets and no service animals are allowed at this property. * Parking height restrictions apply. * The property is professionally cleaned.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7
Very Good53 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

L
Laila
Verified booking
family
Standard Room
Stayed in Jan 21, 2025

"Good"

2.0

We unfortunately had to verify by ourselves that the negative comments are true. We don't recommend at all.

Helpful?
D
Danny
Verified booking
Standard Room
Stayed in Jan 12, 2025

"Hotel is closed!!!"

2.0

This hotel is closed!! They took our money and never told Hotels.com that it was closed. Doors are barred and no one inside. Had to stay at another hotel across the street so we saw that it was always closed.

Helpful?
E
Evelyn
Verified booking
family_with_children
Standard Room
Stayed in Jan 3, 2025

"Good"

2.0

Este lugar casi está inhabitable, no corresponde las imágenes que publican con las reales, la habitación súper sucia con demasiado mal olor, baños asquerosos, para dormir un colchón en el piso. Nos tuvimos que ir, rentar en otro lugar y no nos devuelven el dinero. Fue un ROBO

Helpful?
J
Jorge Alejandro
Verified booking
partner
Standard Room
Stayed in Jan 1, 2025

"Good"

2.0

Hotel muy sucio y antiguo, no se los recomiendo para nada, la alberca no funciona, en general todo está muy sucio, paredes, manijas, jamás regresaría.

Helpful?
T
Tony
Verified booking
Standard Room
Stayed in Jan 1, 2025

"Good"

6.0

El problema es la suciedad en las paredes externas que se puede soluciinar rapido. Las habitaciones están en buenas condiciones para el precio. Y la alberca no estaba habilitada lo cual fue una pena.

Helpful?
J
Jorge Alberto
Verified booking
friends
Standard Room
Stayed in Dec 13, 2024

"Good"

4.0

No tenían servicio d internet ni de agua para bañarse

Helpful?
L
Luz Cirenia
Verified booking
family_with_children
Standard Room
Stayed in Nov 18, 2024

"Good"

2.0

Le falta muchísima limpieza y cuidado de las habitaciones.

Helpful?
E
Excursion48258444526caCA
Verified booking
Family
Standard Room
Stayed in Oct 25, 2024

"Complete nightmare "

2.0

The first clue was when ubber drivers will refuse the trip over and over again. Finally someone did drive us and warn us not go out at night. When we arrived I can tell why. This is the worst place I ever booked. I asked to see the rooms, so we made our way up the stairs , dirty , garbage , smoke, licour , sex combination smell. It was nauseous. We turned around and look to book another hotel, the first thing I did was to take a shower. Please don't stay here if you value your life.

Helpful?
A
Alfredo
Verified booking
friends
Standard Room
Stayed in May 13, 2024

"Good"

2.0

dåligt dåligt hotel liger på den farligaste platsen i cancun lång i från allt hur expedia säljer detta vet ej det var inga handskar sängar smutsig rummet smutsig där bor en massa konstiga folk med familj typ 10 person per rum med små barn som skriker i korridoren de rök överallt inga lampa i trappan ,vi flyttade på en gång där ifrån och betalade ny hotell rekommendera inte detta hotell till nån

Helpful?
M
Manuel
Verified booking
partner
Standard Room
Stayed in Jun 1, 2023

"Good"

2.0

No me gustó

Helpful?