Hotel Suites La Roca

Friendly staff, especially the Argentinian man, simply the best atttitude.

No respetaron mi recervación, me generaron un gasto extra para buscar en la noche alojamiento, aun informandoles que iba a llegar a esa hora que si no había problema y me dijeron que no.

Cómodo , equipado y limpio

La atención fue buena pero el hotel necesita mantenimiento urgentemente, las paredes están sucias los colchones más que sucios, problemas en las puertas, las duchas no sirven.

Muy buenas instalaciones y la limpieza excelente sin duda lo recomendaría

Far from beach, small, and poor neighborhood. Five-ten min wait to get into my room if you comeafter they lock the front door at night. One time I waited 15 minutes outside at night in the most crime ridden neighborhood in Cancun.

Property is in a high crime district. Room was absolutely filthy. It was not fit for human habitation. There was human bio matter splattered on the wall. The "air conditioning" that was advertised was a one room (bedroom) air conditioner that did not work. There was no way to escape the room but through the door if there were a fire. You would be trapped. No deadbolt for security on the cardboard thin door. There was, however, a huge iron door that slid across the only entry at night thus trapping you inside. We did not stay after seeing the condition of the room and facilities. They would not refund our money. Stay away from this dung pit.

Todo perfecto y muy buen trato,lo recomiendo mucho 💯💯💯

El personal es muy amable, atienden dudas y apoyan en todo lo que les es posible

It was a good value I would stay there again there were stores close by