Zara Tower Hotel

The staff were so helpful, even giving us an early check in as our room was ready when we arrived from the airport at 11.00am. We had booked for 5 people in a 2BR apartment with a trundle and were lucky enough to be upgraded to a 3 BR. Nothing was too much trouble for the staff. The standard of accomodation is high as is the quality of the furnishings. Would definitely stay again.

The facility is nice and modern. Our room was quite clean. Our balcony (Veranda) was larger then expected. Location is almost optimal, the Central train station is a quick walk away, airport less than 30 minutes by cab. Light rail stop closer than Central train station. Close to Chinatown and it's associated markets and eateries. Issues: The in room tablet (used for operating shear curtains and precise room controls) did not work at 1st.. turns out it has a wireless charger tat is quite sensitive to being put on the charger correctly.. The hotel manager / concierge personally took care of it. Other items: laundry service is available for a very reasonable charge. ($AU 15) for the cloth pillow case sized bag. Zara partners w/ local businesses to offer discounts to hotel patrons. Most importantly: We have traveled all over the world, staying in hotels and suites: The personalized customer service and friendliness of the staff was the best we have experienced. Specifically Saul and Catalina did everything to make us fell not only valued but like an a family member that they were taking care of.

Generally, the experience was very good. The first two nights of a seven night stay was right next to a construction site, I could have leant out the window and touched the scaffolding. It was the weekend so no noise. We raised this with reception and on Sunday they gave us an upgraded room away from the construction. Well done but they should have told us when we booked. Staff were very pleasant and helpful. The room had everything we needed. It is a good location with access the city, trains and restaurants.

Great spacious and ultra clean room, very friendly staff, super design and best shower ever! Marc & Dominique -- Montreal

We had an enjoyable stay in a 3-bedroom apartment at Zara Tower. I liked that we could choose the bed configuration (ie. we opted for 6 singles instead of doubles). They also had a pillow menu which was fancy! Check in and check out were hassle free. Apartment was clean. Location was great for us - we mainly used Uber to get places or walked depending on our timeline. There are a lot of little cafes and dining choices close-by.

I loved my stay. Was in walking distance or only a train ride away. Bed was very comfortable and the towels were perfect size and soft. I loved the extra touch of providing a box of washing powder. I stayed in the one bedroom apartment and had plenty of room. Was also very tidy and clean 10/10 for me. I will stay again.

From moment of arrival to leaving we were dealt with by very lovely and and helpful staff The apartment was perfect for us and was serviced daily Great location for getting around either by foot or public transport

perfect!

Excellent location and spacious, well maintained apartment with all facilities such as washing machine & dryer (though cycle times were unduly high). The front desk staff guys - Deep and Himanshu were very helpful, with useful tips for restaurants, Travel hacks etc.

Spent a LOT of time researching places to stay in Sydney, specifically with a bath. I came across Zara Tower, never heard of them before, and I was SO pleasantly surprised! The photos are exactly as the room is represented, the room is spacious with excellent amenities and the front desk staff could not be more accomodating. The bath was the best bit. So deep and roomy. We took our own bubbles, bath bomb and bath salts knowing we had this bath. I also took my own pillow (because I am weird like that) but they have this awesome pillow menu! I would definitely recommend Zara Tower and it is now on our list to stay there more often.