The Crown Hotel Agra near Taj Mahal

Good

Good

Good

Good

Clean, comfortable and affordable stay. Excellent air conditioning. Clean bathrooms. Hot water facility available only in the morning but working kettle was provided. Food was tasty and hygienic.

Hospitality was good

When we are away from home, we expect a hotel to provide comfort like home, and we spend money with that expectation. Unfortunately, our experience was not good. While the hospitality was fine, the room was disappointing, there was dust everywhere, the fan switch was broken, and the A/C did not work properly, making the nights very uncomfortable. Additionally, we had taken the package that included dinner, but it turned out to be a waste of money. It was not a value addition, and it would have been better to have dinner separately, which would have reduced our overall cost. Overall, the stay did not meet expectations, and we hope improvements will be made.