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8.4 / 10 Guest Rating

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

22 Whitely Street, Johannesburg, Gauteng, 2076, Johannesburg, ZA

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch - main view

About the Property

Experience the vibrant charm of Protea Hotel Fire & Ice by Marriott JHB Melrose Arch, a family-friendly urban retreat in the heart of Johannesburg.

Recreational Facilities
Take advantage of our fantastic outdoor pool and well-equipped fitness center, perfect for both relaxation and energizing workouts.

Dining Options
Savor delicious meals at our on-site restaurant with stunning garden views or indulge in 24-hour room service. Enjoy complimentary breakfast for children aged 12 and under.

Convenience and Comfort
Each of our 197 air-conditioned rooms features modern amenities such as LCD TVs, minibars, and complimentary Wi-Fi to enhance your stay. Our professional concierge and airport shuttle services ensure effortless exploration of nearby attractions.

Don't wait—secure your stay today for an unforgettable experience at Protea Hotel Fire & Ice!

Facilities & Amenities

Meeting rooms
Fitness facilities
Proposal/romance packages available
Area shuttle (surcharge)
Fireplace in lobby
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 9:00 AM to 6:00 PM.Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

Available Rooms

Guest Room,1 King Bed ,Non-smoking - Photo 1
Guest Room,1 King Bed ,Non-smoking - Photo 2
Guest Room,1 King Bed ,Non-smoking - Photo 3
Guest Room,1 King Bed ,Non-smoking - Photo 4
Guest Room,1 King Bed ,Non-smoking - Photo 5
Guest Room,1 King Bed ,Non-smoking - Photo 6
Guest Room,1 King Bed ,Non-smoking - Photo 7
Guest Room,1 King Bed ,Non-smoking - Photo 8
Guest Room,1 King Bed ,Non-smoking - Photo 9
Guest Room,1 King Bed ,Non-smoking - Photo 10
Guest Room,1 King Bed ,Non-smoking - Photo 11
Guest Room,1 King Bed ,Non-smoking - Photo 12
Guest Room,1 King Bed ,Non-smoking - Photo 13
Guest Room,1 King Bed ,Non-smoking - Photo 14
Guest Room,1 King Bed ,Non-smoking - Photo 15
Guest Room,1 King Bed ,Non-smoking - Photo 16
1/16

Guest Room,1 King Bed ,Non-smoking

1 King Bed269-sq-foot room with city and pool views Internet - Free WiFi Entertainment - LCD television with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A pillow menu, turndown service, and bed sheets Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, laptop workspace, and phoneComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Bathroom grab barsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

25 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTelephoneAir conditioningHair dryer

Guest Room, 1 King

Free cancellation
Before Jul 3 (2 days)
Room Only
20% OFF$237.15

$189.72

Includes taxes & fees
Deluxe Room, 1 King Bed - Photo 1
Deluxe Room, 1 King Bed - Photo 2
Deluxe Room, 1 King Bed - Photo 3
Deluxe Room, 1 King Bed - Photo 4
Deluxe Room, 1 King Bed - Photo 5
Deluxe Room, 1 King Bed - Photo 6
1/6

Deluxe Room, 1 King Bed

1 King BedInternet - Free WiFi Entertainment - LCD television with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A pillow menu, turndown service, and bed sheets Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, laptop workspace, and phoneComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Magnifying mirrorNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTelephoneAir conditioningHair dryer

Deluxe Guest room, 1 King

Free cancellation
Before Jul 3 (2 days)
Room Only
20% OFF$273.58

$218.86

Includes taxes & fees

Guest Reviews

8.4
Excellent108 verified reviews
AI Summary

Guests highly rate the excellent overall experience and frequently praise the exceptional staff service.

Categories

Cleanliness8.1
Service9.1
Location8.9
Room Quality8.5
Amenities7.6
Value for Money8.5
Food and Beverage8.1
Overall Experience8.4

Select topics to read reviews

S
Saida Lesley
Verified booking
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0

The breakfast was a really good variety and not the traditional breakfast. Staff were very helpful.

Helpful?
S
Stephen
Verified booking
Standard Room
Stayed in Oct 6, 2025

"Exceptional"

10.0

Breakfast was amazing with plenty of healthy choices. Specialty coffee as well all included. Service was excellent with friendly efficient staff. Definitely stay again.

Helpful?
J
John
Verified booking
Standard Room
Stayed in Sep 21, 2025

"Excellent"

8.0

Excellent overall apart from a really small and poorly equipped gym. Would definitely stay again.

Helpful?
J
John
Verified booking
Standard Room
Stayed in Sep 10, 2025

"Music"

8.0

The services were excellent. However the trance music in the common areas was way too loud, impeding even normal conversation. I would expect a hotel dedicated to old Hollywood would play big band and jazz music. just saying.

Helpful?
C
Chengeto
Verified booking
family
Standard Room
Stayed in Aug 13, 2025

"Exceptional"

10.0

Excellent

Helpful?
C
Corrin
Verified booking
Standard Room
Stayed in Aug 4, 2025

"Exceptional"

10.0

Must say the property is good and standard Protea but the staff are EXCEPTIONALLY good. It was a pleasure with the level of service from every one of them. Recommend highly

Helpful?
C
Claudie
Verified booking
Standard Room
Stayed in Jul 28, 2025

"Exceptional"

10.0

Great hotel in the middle of everything!

Helpful?
U
Ulrich
Verified booking
Standard Room
Stayed in Jun 17, 2025

"Exceptional"

10.0

All top

Helpful?
A
Adam
Verified booking
family
Standard Room
Stayed in Mar 17, 2025

"Exceptional"

10.0

Friendly and always helpful staff made this a great stay!

Helpful?
C
Craig
Verified booking
family
Standard Room
Stayed in Mar 13, 2025

"Exceptional"

10.0

Very professional

Helpful?
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