Golden Tower Hotel & Spa

The hotel and staff are amazing! Walking in to the lobby, you feel like you are taking a step back in time. Beautifully decorated, and our room was huge! We stayed 4 nights in a luxury room with 2 double beds. The bathroom and shower were large compared to other hotels .The breakfast was included, and we enjoyed all the pastries, fruit and eggs and bacon, there were cold cuts too. The staff greeted us each morning, and were very Attentative to our needs. My daughter and I had massages and used their private spa area too. A wonderful stay and in the heart of Florence! Location cant be beat!

The staff, the room, all the facilities were wonderful. The staff shone for me, as nothing was too much trouble and they were always so happy, friendly and polite. The room was wonderful as was the lounge area and the location of the hotel was perfect.

Établissement parfaitement situé dans le quartier des boutiques de luxe à quelques minutes à pieds de la gare de Florence et des principaux monuments historiques, plusieurs trattoria à proximité ainsi que des restaurants plus branchés Le personnel était tes agréable, aux petits soins, ne pas hésiter à demander si vous avez besoin de quelque chose (emprunter le steamer de l’accueil)

Peu de choses, juste histoire de donner une réponse La décoration des chambres, malgré leur confort, reste un tout petit peu « datée », l’hôtel serait encore plus agréable si les chambres étaient refaites dans le même style (plus moderne) que l’espace petit déjeuner. Autre défaut, le tarif du spa (75€ pour une heure pour une chambre), nous avons préféré ne pas l’utiliser, il aurait agréable qu’une séance puisse être proposée à un tarifs moins élevé

What a wonderful time. The room was immaculate and spectacular. The staff was friendly and attentive from check-in to checkout. The breakfast was fabulous. You can’t beat the location. You can walk to all of the major attractions in Florence. I highly recommend them.

To begin with, the kindness and warm welcome that was provided by hotel manager Daniele gave my wife and me assurance that this stay would be truly special. Further staff accommodation and support that were given by Khouloud, Mahmoud and Simo proceeded to be outstanding in the kindness that one would expect as though being treated as family. The location of the hotel is excellent for walking around the center of the city and reaching the desired sites of interest. All in all, this was a most delightful experience and I definitely recommend staying at The Golden Tower!

Centrally located, excellent facilities and the staff were extremely friendly and accommodating

I chose Golden tower based on reviews from Trip Advisor. I spent 50 years in the hospitality industry . I was not disappointed. From the moment we entered the hotel to check in each person we encountered was nicer than the next. We were family of 11 guests .On arrival they guided us to the lounge for complimentary cookies and cappuccino. ( I will dream about the little cookies in powdered sugar. ) Matt then came to join us with hotel folders and gave us information on the hotel and area. The rooms were spotless and comfortable. The free breakfast was great. Know you can order omelets and other items if you do not see what you want on the buffet. I was in the Strozzi tower and the room and bathroom were large and spacious with a window that opened to the outside. We could walk to everything the location was fantastic. We ranged in age from 18 to 72 everyone was happy with the hotel and location .This can sometimes be a challenge with 11 people with different mobility levels. Thank you for being a part of our perfect family hoiliday!

The hotel is lovely, and in a great location. The room was perfect, as was the breakfast. However, the thing that shone the most was the staff - they were all so pleasant and respectful, and couldn't do enough to help - organising meals and giving advice on what to do. I cannot praise the staff highly enough!

There is nothing to dislike about this hotel!

Perfect location for all of Florence. The room was beautiful and the service was OVER THE TOP! The front desk was welcoming and so accommodating. We will definitely book a stay there again. Oh, and the bar and breakfast was wonderful. They will make you anything you want! Perfecto!