City of Dreams - The Countdown Hotel

Great location Bathroom, washroom doors didn’t close, wrong fit Worn carpet.

Hotel lift is hard to use the card to scan. Shower head have water leakage.

Nice and Clean, Beautiful Swimming Pool and excellent service

good location but kids facilities are not as good as expected. also prebooked for birthday party

The two ladies, one is called Shirley at the Reception and the other is working at the Concierge, they are quite professional and efficient. The checkin and checkout time are fast.

Expectations were high, when on check-in you see the coolest "countdown clock" you will ever see. Could this property be as cool as the clock? The answer is mostly No. What is missing, IMO, is an awesome lobby lounge/bar like many W Hotels have created. Instead, there is a generic, rather ugly "bar" that doubles as a buffet breakfast spot. Too bad! Room was beautiful, with the best shower ever. Super clean. Pool was nice, but be warned, it's definitely not an Adults-only property - lots of young families and kids in the pool. Overall, a nice place to stay for a couple of days.

1) The check in was slow due to only one poor staff at the check in counter serving a Long queue of guests..As I saw some of the guests have started to lose their patient in waiting.. Should deploy more staff at the check in counter to speed up the check in process 2) Many taxi Drivers are not aware of this hotel - city of dreams count down after arriving then they realised that it was previously hard rock hotel. 3) One of the female staff at the conceirge counter was very helpful (sorry.. can’t remember her name ) and she had gone an extra mile to handle all my transportation (ferry to HK airport) matters patiently. 4) Overall the stay was great and comfortable .. thanks.

Hotel is good as it is near attractions and accesibility to shuttle buses

Probably the best reason for this hotel is the shuttle bay buses at the basement which includes a bus ride for your day trip to the peninsular old macau. This hotel also has 2 Michelin starred restaurants but require advanced booking.

pleasant stay...only 909 hours for countdowning