The Louis Fitzgerald Hotel

Hotel was a perfect distance outside the busy city and close to a tram station. Great rooms, and the hotel bar and restaurant was perfect.

Very professional staff.

The staff was always helpful.

Beds were pretty hard and uncomfortable. It’s also a bit of a pain to bring your luggage to your room on the carpeted floor when there are multiple fire doors to open on the way in the hall.

comfortable stay

Very accommodating staff, but know that the hotel is a brisk 15 minute walk from public transportation, then another 20-30 minute ride to city center. Rooms felt 10 years out of date and the bed was super firm (not in a good way)

I only stayed here for one night, and that was more than enough. The bed was one of the most uncomfortable I’ve ever slept on – the mattress felt cheap and worn out. The bathroom was in terrible condition: dirty, the toilet button almost impossible to press, the sink cracked, and broken tiles on the floor sharp enough that my partner actually cut her foot. This hotel being advertised as 4 stars is misleading – I honestly don’t know how it earned that rating. At best it feels neglected and poorly maintained. I definitely wouldn’t stay here again or recommend it to anyone until some serious renovations and cleaning are done.

It was the only place I stayed thatvhad an elevator and an ice machine. It was not priced any higher

We loved it. It was a great place to stay after traveling. My only con is that we were told we could walk to the hotel from the Red Cow Laus drop-off rail and bus. No, it's across the highway -- impossible to walk it especially near night. So, we had to pay a taxi from the rail line to the hotel twice. But, once we got there, it was nice!

Stayed here plenty of times as it's a convenient location for business trips. Rooms are a bit dated (standard double room) with varnishes wearing off here and there and the shower being the oddest arrangement (due to hidden tank/plumbing). Staff are pleasant and service is up to scratch. Breakfast is accommodating and they have an endless filter coffee station, so that makes my morning. Will continue to stay here when it's practical.