Shangri-La Far Eastern, Taipei

This hotel may not be a new establishment and has a slightly dated feel, but the service is truly outstanding and exemplary. This is my 3rd time staying in this hotel. The front desk is efficient and very helpful especially Ms Beatrice Chang Chien who helps us to resolve issues with precision and speed. The concierge team is highly knowledgeable and efficient, managing multiple requests with ease and grace. They are exceptionally reliable and provide a true sense of reassurance and peace of mind. Our special thanks to David, a very young gentleman at the concierge desk. We also dined at Shang Palace, where the cuisine was exquisite and beautifully executed. Despite the high volume of guests, the service remained attentive, seamless, and exceptionally well managed. There is also a Shanghai restaurant in the hotel, Shanghai Pavilion, where the service unfortunately fell short of expectations. One middle-aged senior waiter appeared impatient while taking orders and was heard reprimanding a junior colleague quite loudly, which detracted from the overall dining experience. For a restaurant positioned at a high-end level, this standard of service is disappointing. That said, there were notable bright spots. Natasha from Thailand (an intern) and Dawn Hsu were both warm, attentive, and commendable in their service. However, when compared to Tien Xiang Lou and the dining experience at The Landis Taipei, the difference in service quality is quite apparent. I am looking forward to staying at this hotel again when I visit Taipei, it feels like home because of the wonderful service across all the departments.

Arriving early at the Shangri-La Far Eastern Plaza Hotel in Taipei’s Da'an District over a busy Mother’s Day weekend, I was pleased to find my room ready around noon despite the hotel being fully booked. This popular property, with its strong local reputation, successfully balances a sense of established history with attentive service, though its mature character shows in both strengths and areas needing refresh. Location Situated at 201 Tun Hwa South Road, Section 2, the hotel occupies a tall building in Da'an District. While not the most modern or tourist-centric area compared to Xinyi District near Taipei 101, it offers convenient access to a nearby shopping center and department store. Transportation is needed for broader sightseeing, but the location feels secure and well-established. High-floor rooms and the Horizon Club lounge provide some of the best city views in Taipei. Room and Views The hotel’s height delivers excellent vistas of the city skyline from many rooms, particularly on upper levels. Traditional Chinese decorative elements throughout pay respectful homage to heritage, evoking high-end mainland Chinese hotels in their attention to detail. Wellness The standout rooftop pool allows guests to enjoy sweeping city views while swimming—a genuine highlight. Unfortunately, the fitness center and health club were disappointing for a wellness traveler. These facilities feel dated, with maintenance shortfalls evident in noticeable sweat and body odors that made the sauna and steam bath unappealing despite their presence. Dining Dining experiences were a high point. The dim sum at Shang Palace was very good, and even when the restaurant was fully booked, staff thoughtfully seated me at the nearby Li Bai Lounge without issue. Breakfast offered impressive diversity and consistent high quality, contributing to an overall satisfying culinary stay. Service The service team was very much on top of things—professional, efficient, and accommodating. That said, a pre-communicated special occasion went unacknowledged, which was a minor letdown (understandable given the high occupancy), especially compared to more personalized gestures experienced elsewhere. Verdict The Shangri-La Far Eastern offers a satisfactory stay rooted in heritage charm, excellent dining, and memorable views, making it a reliable favorite among locals. I rated it a solid 4.5 stars rather than a full five due to the wellness shortcomings and location considerations.

Lux stay in quieter part of Taipei, reception staff from check in and concierge were consistently so helpful, room was large with nice view, lots of windows and the signature scent through the entire hotel, the lobby decor was eastern, the breakfast was over the top selection and quality compliments to chef it was well done attention to detail. The cake shop downstairs was very nice they make everything each morning, also dined in the 6th floor lounge and was pleasantly surprised that the quality was as good there as the formal restaurants! This was my first stay at Shangri La in many years and they impressed on the level of Mandarin, Four Seasons. If you like the MRT it s about a 10 min walk to the closest station which makes it nice as it is a bit quieter, the gym, sauna was also a nice way to start and end each day, loved the stay and highly recommend Far Eastern Shangri La Taipei

La piscine sur le toit; le bar avec vue et musique live; la vue de la chambre côté 101; personnel très sympa

Bien que très confortable tout est vieux, on voit que l’hôtel a besoin d’une rénovation général pour entrer dans le 21ème siècle. La chambre sentait l humidité et on entendait fortement l ascenseur monter et descendre. L emplacement n’est pas idéal vous n’avez pas de métro à proximité immédiate donc soit vous marcher en pleine chaleur/sous la pluie soit c est taxi ou ubike (quand y en a) Honnêtement pour ce prix je viserai un hotel plus récent quitte à ajouter un peu plus ou alors mettez ça dans un bon airbnb

My wife and I are very experienced international travelers, having stayed in 71 countries and having lived overseas. In our later years we stay pretty much only in 4 and 5 star hotels. We question whether some deserve it! But this Shangri-La clearly does. The staff is fabulous. Extremely polite, and very accommodating. We forgot to turn off our "Do Not Disturb" light one day when we returned from touring. When we went to the Horizon Club for drinks, we told the recepitionist. After drinks, we returned to find the room fully made up! By the way, the Horizon Club was well worth the extra cost in our view. Great breakfast in a nice environment, and the cocktails and hors d'oeuvres in the evening made a formal dinner after a long day of touring unnecessary. If you have the budget, this is a great hotel.

Room (horizon 35Fl): + basics covered: spacious room, comfy bed, blackout curtains, quiet, good wifi. - Catfish room without the advertised “impressive city views” just looks directly and only into an office block - dated decor, gloomy lighting Bathroom + spacious - dated, gluggy toiletries (byo) strangely mounted at head height in the shower Check-in: - terrible salesmanship: “Welcome! Would you like an early check-in?” “Wow! very kind, thank you. It was a tiring flight” “OK, Let me see if your room is available—- yes it is!” “great, thank you!” “that’ll be nt2000” Horizon + lounge has stunning views, efficiently run + 4pm checkout if available - rooms without any views - bf: small spread, better to eat at the 6fl buffet then take coffees in the lounge

無料でアップグレードしてくれた。 日本語スタッフがいる。 無料のジム。

無料アップグレードされたスイートは100平米ほどあり、３７階で１０１が見えるなど眺めも良かったが、浴槽の底の傷など若干の古さが見受けられた。また洗浄トイレのリモコンが使いにくい、音響の接続ができない、備品の補充の不足などで度々フロントに連絡をした。さらに、すぐ上階が0時まで営業のラウンジバーで、空調を通して演奏や歌声、騒ぎ声が夜中まで聞こえてきた。翌日フロントに連絡すると、結婚パーティだったとのことで、特段謝罪もなかった。チェックアウト時に今後のために再度伝えたところ、ルームサービスのサービス料とミニバーの水代合計で3,000円ほどを値引きしてくれた。最高級ホテルなのに客が眠れる静かな環境を提供するホスピタリティが欠けていると感じた。前回宿泊したプラザスイートの方が居心地が良かっただけに今回はがっかり。