W Shanghai - The Bund

В этом отеле Великолепно всё! Встреча, номер, вид, завтрак! Спасибо за лучший отдых!

I’ve polished it into a Tripadvisor style review while keeping your voice and key points. This was my first visit to Shanghai and, naturally, my first stay at W Shanghai The Bund. Quite simply, this is one of the most incredible hotel properties I have ever experienced. Like all great W Hotels, the property tells a story. The theme of W Shanghai beautifully blends Old Shanghai with New Shanghai, creating a hotel that feels both culturally connected and boldly modern. Every space has been thoughtfully designed and there is something visually stunning around every corner. From the moment we arrived, we were made to feel welcome. A special thank you to Claire, who greeted us and immediately made us feel at home. The hotel knew in advance that we were celebrating my partner Matthew’s 40th birthday and the team went above and beyond to make the occasion truly special. As a Marriott Bonvoy member, I was delighted to receive a wonderful suite upgrade. The room was probably the most polished and beautifully presented hotel room I have ever stayed in. The views were spectacular and the thoughtful birthday decorations added an extra layer of magic to an already unforgettable stay. What impressed me most was the consistency of the service. From the bell staff, to the team at WOOBAR, to every staff member we encountered throughout the hotel, everyone delivered the warmth, personality, and professionalism that make the W brand so special. Every interaction felt genuine and every team member embodied true W standards. The facilities are equally remarkable. The pool, gym, sauna, and jacuzzi areas are unlike anything I have experienced before. Everything was immaculate, beautifully maintained, and presented to the highest standard. I cannot praise this hotel highly enough. W Shanghai The Bund has set a new benchmark for me in luxury hospitality. Thank you to everyone who made our stay so memorable. I will remain a loyal W and Marriott Bonvoy guest for many years to come, and I cannot wait to return.

Чистота, красота, вежливость персонала! Месторасположение шикарное! Оригинальные номера, мягкая постель! Прекрасно всё 🩷

We had a wonderful few nights stay at the W Shanghai, staying in a lovely cool corner room. Staff were all very helpful and quick to respond to requests. The buffet breakfast was very good, with a global selection of dishes. The only thing that could do with improvement was the tea and coffee service - there was only one barista making all the coffees each morning leading to extremely long waits (with many guests just jumping in and getting their own coffees directly from the barista instead of waiting for table service). Half the time tea would arrive in a pot and the other half just a cup - but missing a teaspoon every time. There were some very minor things that come as second nature to staff at other luxury hotels that were a little missing here but overall a very good stay and would definitely stay again.

The view, the breakfast, location ans staff especially. Very nice spacious rooms with the view.concierge will arrange everything for you. On 3.05.2026 around 6am I needed urgently some medicine and the concierge ran to the pharmacy to get it for me. I really appretiate that

Everything was great