Hotel The Celestine Ginza

The hotel staff were amazing with their customer service, politeness and courtesy. Unfortunately, this was the only thing I liked about the hotel.

I did not feel as if this hotel merits five stars, when compared to others in this category in Japan. The room I had (901) was a bit tired, with marked walls, torn chair upholstery. It lacked features, fittings and overall elegance commensurate with a five star standard. The breakfast, albeit for the ¥4,000 paid, was poor value compared to the wide-ranging buffet present at other hotels, albeit for a cheaper price.

Localizacao, conforto, atendimento.

Zentrale Lage nahe U-Bahn und Restaurants, dennoch ruhig und komplett abzudunkeln. Sehr freundliches Personal.

Zimmer relativ klein, für ein paar Tage ok, aber mit viel Gepäck wird es eng.

服务、早餐、住宿舒适度

厕所通风扇的声音较大且关不掉，只能通过关闭浴室门和厕所门缓解

An excellent hotel located in Ginza - a great area to be in - full of shops, bars, restaurants and the like. If staying in Ginza you don’t really need to leave the area for great food, great cocktails, and amazing shopping. Coming to the hotel itself, a small(ish) reception which is a little underwhelming, but overall it really is excellent and extremely functional (like everything in Japan). The rooms, we booked the Deluxe rooms which are slightly larger and I would highly recommend paying the extra for this category. Room was very well equipped with everything you need including various charging sockets which is a huge boon for foreign tourists. Very comfortable bed, linen, excellent bathroom, spectacular toiletries, overall perfect for business or holidays. Excellent WiFi as well. I would like to point out the rooftop bar - has amazing views, great snacks, and amazing cocktails - would highly recommend a visit. The only cons of this hotel - no gym, no pool, views from the room are…well nothing to view just another building. To sum up, a lovely quaint hotel which I wouldn’t hesitate to book again when coming to Tokyo.

Große Empfehlung! Super Lage, nah an der Bahn und Ginza City. Zu Fuß kann man sehr viel erreichen. Schöne Einrichtung und extrem sauber. Personal sehr freundlich - Sie haben uns immer helfen. Die Bar im obersten Stock mit einem wirklich schönem Blick, nettem Personal & sehr gutem Essen.

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When we were looking to book a Tokyo hotel, we debated about the Celestine due to a couple of negative reviews on here, and after staying here, we simply cannot understand them. The hotel is in a fantastic location in Ginza, close to a number of underground/subway/train stations. The room was a very good size by Tokyo standards, incredibly clean and equipped with absolutely everything we needed. We couldn't fault this hotel for anything (especially compared to other places we stayed when we couldn't book in here on the way back). Truly a little gem in Ginza which we would highly recommend to anyone.

Lobby aroma and flowers, Professional staff, Netflex, you tube, tidy and neat, not selling in Room, bath and shower, mattress and pillow suits me, large windows

The cushion are dirty with disgusting mark (those green one on the bed)