Kerry Hotel Hong Kong by Shangri-la

Check-in & Out

Property Notes

The regulation of disposable plastic tableware and other plastic products used in hotel guest rooms is in effect. Hotel has put plastic-free and refillable alternatives in service. Some items containing plastics will be available at a charge per regulation. Please present the same credit card used to guarantee your booking when check in and pay to hotel. If you are making payment using another cardholder's credit card, kindly provide the following documents to the hotel prior to your arrival: 1) Authorization letter with cardholder's handwritten signature 2) Copy of the cardholder's card (front and back of card with card-holder's signature) Please note that hotel may contact the cardholder for verification purposes. Kerry Hotel Hong Kong is currently in the process of upgrading the Club Lounge . Breakfast is free of charge for children aged 0–3 years. Children aged 4–11 years can stay free of charge but incur a breakfast charge of HKD 192.00 per child when breakfast is included in the rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.