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8.8 / 10 Guest Rating

Novotel Phuket City Phokeethra Hotel

40/5 Chanajaroen Road, Tambon Talad Yai, Amphur Muang, Phuket, 83000, Phuket, TH

Novotel Phuket City Phokeethra Hotel - main view

About the Property

Discover an oasis of comfort and luxury at Novotel Phuket City Phokeethra Hotel, where your dream getaway awaits.

Indulgent Spa Experience
Unwind at our full-service spa offering rejuvenating massages and body treatments designed to relax your mind and body.

Culinary Delights
Savor local and international cuisines at our exquisite restaurant, Amor, or enjoy 24-hour room service while lounging in your elegantly appointed room with breathtaking garden views.

Premier Amenities
Stay fit with our 24-hour fitness center and refreshing outdoor pool. With complimentary Wi-Fi and concierge services, every aspect of your stay is designed for ultimate convenience.

Don't miss out on making unforgettable memories—secure your stay at Novotel Phuket City Phokeethra Hotel today!

Facilities & Amenities

Meeting rooms
Full-service spa
Health or beauty spa nearby
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 7:00 AM to 7:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 16 children stay free when occupying the parent or guardian's room, using existing bedding.Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent137 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the excellent breakfast.

Categories

Cleanliness6.0
Service10.0
Location10.0
Room Quality8.0
Amenities10.0
Value for Money7.0
Food and Beverage10.0
Overall Experience9.5

Select topics to read reviews

S
Safari16252423556
Verified booking
Family
Standard Room
Stayed in Apr 7, 2026

"Good service"

10.0

Good service and explanation for facilities. Especially, we are able to get into the room earlier than we expected

Helpful?
R
Reviewer887799SINGAPORE
Verified booking
Family
Standard Room
Stayed in Mar 21, 2026

"Great hotel near Phuket Old town"

10.0

First time staying at Novotel Phuket City and my family had an enjoyable stay. We were welcomed warmly by the front desk and assigned a beautiful and spacious room. The bed was comfortable and the room was clean and well maintained. The carpark is directly connected to the main building. Novotel Phuket City is also connected to Ibis Styles Phuket City. There is a 7-11 just 2 mins walk away and many eateries just outside the hotel. Breakfast was delicious too although the variety is not huge but its adequate. Overall, my family had an enjoyable stay and we would like to thank the team for making our stay pleasant and memorable.

Helpful?
4
431omkarb
Verified booking
Couples
Standard Room
Stayed in Mar 10, 2026

"Best stay in Phuket Old town"

10.0

We bad a wonderful experience stay in this hotel. Hotel is very neat and clean and spacious. Staff is very much generous especially Ging, Jazz and Baifern

Helpful?
O
Odyssey09671361814
Verified booking
Family
Standard Room
Stayed in Mar 8, 2026

"Pleasant stat at Novotel"

8.0

It was a good stay , hotel has decent sized rooms and though we had initial glitches as we unfortunately booked through Singapore airlines and agoda , Novotel did make it up and made us feel welcome . Warm and friendly staff and approachable . We were with one toddler and an infant and 6 adults. In-house restaurant amor is surprisingly good with a good vegetarian menu . Decent breakfast with two indian dishes everyday . ( which could be better though edible !) no complaints as they have a good spread of breads and oatmeal and whatnot which are vegetarian friendly too! Though we had slight plumbing issues it was rectified immediately as our bathroom floor tended to flood . Rooms were , airy with big balcony and amenities like coffee tea , kettle complimentary water . Totally it was value for money .

Helpful?
S
Shooter5LONDON, ENGLAND
Verified booking
Couples
Standard Room
Stayed in Mar 3, 2026

"Pleasant 4 night stay at The Novotel"

10.0

Decided this year to spend some time in the old town before heading up to The Pavilions and I must say this hotel looked after us extremely well there is everything you need for a comfortable stay. The restaurant on the ground floor served very good food although it was always empty the breakfast was great with lots of choices and something for every palate. Roof top bar very good with Jo Joe excelling in customer service. On the whole we enjoyed our stay the only negative was the road noise we were on the 10th floor and had to sleep with ear plugs due to the traffic noise but hey we were in the city.

Helpful?
S
Sling1964SINGAPORE
Verified booking
Couples
Standard Room
Stayed in Mar 1, 2026

"A pleasant stay with this Hotel"

10.0

Our 1st time here in Phuket for a 4-day holiday. Keen to explore Phuket old town and book this hotel after seeing good reviews online. Had a rather good check-in, and quite satisfied with the room that we booked. Only that the room is a little old but yet clean enough for a good stay. More satisfying is the customer service at reception especially the friendly, efficient, kind and very patient service from Ging who is able to communicate with us in the Chinese language. Also, breakfast is surprisingly good especially for us vegetarian. Well done and thank you Ging, and this hotel.

Helpful?
L
liliantU3410DM
Verified booking
Couples
Standard Room
Stayed in Feb 23, 2026

"Great hospitality"

10.0

Very great hospitality! Clean room

Helpful?
O
Odyssey53349752785
Verified booking
Couples
Standard Room
Stayed in Feb 12, 2026

"Best of Hotel"

10.0

Best of Rooftop & Best Service

Helpful?
S
suhermanm2026
Verified booking
Family
Standard Room
Stayed in Feb 1, 2026

"So far evething good"

10.0

Receptionist very nice espeacially Ging ,Fourth hotel good , no food food around hotel , staff hotel very nice and polite

Helpful?
R
raajulc
Verified booking
Couples
Standard Room
Stayed in Jan 28, 2026

"Excellent & Comfortable stay"

10.0

Very lavish breakfast & Excellent Staff at the Reception Ms Ging & others. Staff at house keeping and Spa is also wonderful. Keep it up

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