Milan Inn & Suites

Staff (owner) was no help. Outside the trash was full and all the trash cans smelled terrible. The swimming pool is out of service and looks like the water has been in it for 10 years and never been touched. They said their rooms are remodeled, if they were, they did a very poor job. If I could give it zero stars, I would.

When we arrived our room didn’t have a hideaway bed like we was told we would have .

The whole place was gross and nothing like the pics online describe. I couldn’t even close my door. Had to hold it close and lock it at the same time. I refused to sleep under the blanket or use the shower that looked like I would fall through.

The office smelled terrible. We had a non-smoking but I had to use my inhaler. The mattresses were awful and they had paint peels all over outside and so it came in on your feet.

Convenience store across the street, front desk even in the middle of the night having just been woken up still helped fix issues with smiles on their faces.

The properties pictures and descriptions were not the same once on the property. On line there was reference of breakfast. However, when checking in my wife as the receptionist when is their breakfast and he replied that they uave not served breakfast since COVID. Next, I had to keep adjusting the flushing flapper in order to fill up with water. Also, I had to put one of the toilet seat bolts/nuts back on as it was laying in the cubby above the toilet. There was fecal matter on the wall and door next to the toilet. Also, the washclothes looked soiled like never washed completely after someone wiped their butt on. One of the worst places we have ever stayed and we have traveled through many third world countries.

The room smells like cigarette 🚬 smoke, and not clean at all they need to update a lot of the things in the rooms

The property was adequate; however, there was significant sines of poor maintenance and apparent vandalism. There was two places where there were large holes in the Sheetrock and the toilet constantly ran.

It was terrible. We did not stay. And are just out of $200+ because of it. There were plenty instances of roach poop for one. The outlets did not work excluding one or two. It was filthy. The bed was disgusting the headrest didn’t look like it had been cleaned at all nothing did and it was poorly lit as the outlets did not work. The door had to be body slammed to close the wind kept blowing it open. And as soon as I saw the poop in addition to everything else I asked for a refund. They said they could only give me another room. The next room looked better, but as soon as I went in there was a bug on the bed. They claimed it wasn’t a roach just an outside bug. But I’ve seen roaches before and just came from a room with roach poop everywhere. So we left. And I have not been able to get my money back and I am so upset. People are not supposed to live that way especially when they pay to be there. Yet there was no consolation.

The shower curtain was molded, the roof was being redone and it was noisy in the morning and it was unsafe to walk around.