NH Collection Palazzo Cinquecento

posizione eccellente vicino alla stazione, ristorante e servizio in camera ottimo, ho utilizzato il servizio lavanderia espressa ed il rooftop bar per un soggiorno eccezionale

Great property - lovely rooms, superb service and the perfect location especially for travellers to or from the Termini.

Sooo close to the train station, they gave us late checkout because we didn't get in until 6am, hahah

Great location, very centrally located and if it wasn't for the heat, could have probably walked everywhere. Right next to the train station, so easy to get a bit further as well. Lots of great restaurants and places to eat nearby. thr rooftop bar was nice, but not as elegant as I would have expected. We were also pleasantly surprised by an upgrade.

I think some of the communication - I asked for twin beds, in writing beforehand and during check in, and though they said yes - the room was not made into twin. When they came to make the room while we were out, they did not clear away some fruit peel etc that was left. The coffee machine was broken and water leaked - they said they would send someone straightaway, and it was just the room cleaning staff then cleaned up the water, but the machine remained as it was - so was not replaced or repaired, with the unfilled cup in place. They also cleared away empty water bottles but not the empty coffee cup. Only one bottle of hotel water for 2 people. Long wait at reception for service and also very small lobby for the size of hotel, so we had to stand about waiting. All in all - just not what you would expect from what is meant to be a 5 star hotel, especially at 5 star prices.

The NH Collection was a perfectly located hotel that served as a good launch point to explore Rome. With close proximity to the Termini train station, it was convenient to have access to public transit as well as black car service. The hotel is modern, with great attention to detail and a convenient 5th floor rooftop bar and restaurant. The rooms are reasonably sized and very clean; overall, the rooms are also quiet given the location. Staff are attentive and made an effort to remember guests, and the service was terrific. I relied on AmEx’s curated hotel collection to find this property, and for about $750/night for each room, it was a great value with the AmEx benefits for a 5-star property.

We have had a blast at the NH. The service is wonderful. The bar service is a highlight at the lobby bar and the magnificent rooftop terrace. Samanta has taken great care of our group each evening as we’ve enjoyed the night views of Rome. Bonus - the location next to Termini allowed us easy access to transportation.

I have just completed delivering a professional development program at the NH Collection Roma Palazzo Cinquecento. The location is excellent, conveniently situated next to Roma Termini. The hotel is well maintained, offers a premium atmosphere, and the meeting facilities were well suited for the program. What stood out most, however, were: * The quality of the food * The professionalism, responsiveness, and service orientation of the staff My sincere thanks to Anna, Irene, and the entire team for their support throughout the week. Your efforts contributed significantly to a positive learning experience for all participants.

Amazing great spot with great service!!

Close to termini

Not very clean, restaurant was overpriced snd not very good