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8.6 / 10 Guest Rating

Crowne Plaza Macau by IHG

The Residencia, Tower 7, Rua da Perola Oriental, Macau, 046707, Macau, MO

Crowne Plaza Macau by IHG - main view

About the Property

Discover the elegance of Crowne Plaza Macau by IHG, where luxury meets convenience in the heart of Macau.

Recreational Haven
Unwind in our stunning indoor pool or energize your body at the 24-hour fitness center, ensuring your stay is as active or relaxing as you desire.

Culinary Delights
Savor international cuisine at Cafe Azure or indulge in 24-hour room service. With daily buffet breakfasts available, your taste buds will never be disappointed.

Business and Events
Host your perfect event in 11,840 square feet of flexible meeting space, complete with a 24-hour business center and concierge services to cater to your every need.

Elevate your stay by booking your room at Crowne Plaza Macau today!

Facilities & Amenities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Fitness facilities
ATM/banking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night ยท 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent105 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness8.5
Service9.0
Location9.0
Room Quality8.4
Amenities8.5
Value for Money8.4
Food and Beverage8.5
Overall Experience8.5

Select topics to read reviews

Y
YIN-MEItwTW
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Although the room rate is a bit expensive, I will stilstay at this hotel in my next visit to Macau."

8.0

The headheld shower head is not working. After talking to the housekeeping co-worker on day 2 morning before I left the hotel, she had it fixed before I came back to hotel. Highly appreciated. The staff at the front desk are very friendly and helpful.

It's very difficult to setup the room temperature. Hope there is a simply instruction.

Helpful?
K
KlausatAT
Verified booking
family_with_children
Standard Room
Stayed in Jun 22, 2026

"Exceptional"

9.0
Helpful?
R
REYAZsgSG
Verified booking
family_with_children
Standard Room
Stayed in Jun 19, 2026

"The hotel staff ensured our staybwas comfortable and we could get proper rest"

9.0

The hotel staff and duty manager were very accomodating .

Helpful?
H
HamdansaSA
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

10.0

The location

Helpful?
A
AmyauAU
Verified booking
couple
Standard Room
Stayed in Jun 9, 2026

"One of my best stays ever"

10.0

The front office staff Jane was exceptional! She works with enthusiasm and passion and always has a big genuine smile to make our stay feels very special. She looked into every details of our stay and never failed to impress us with her genuine care, professionalism and going above and beyond to meet our needs. She has made this stay one of the most memorable and enjoyable in the many cities we have experienced! So well done Crown Plaza, Jane is a gem!

Nothing , everything was perfect!

Helpful?
T
TonyJskSK
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

9.0

Raลˆajky boli vynikajรบce, ฤestvรฉ a bohatรฉ na vรฝber. Bol som maximรกlne spokojnรฝ. Rรกd sa vraciam do tohto hotela.

Stavernisko pod oknami trochu naruลกilo peknรฝ vรฝhฤพad z izby.

Helpful?
T
Taner ร–nertrTR
Verified booking
couple
Standard Room
Stayed in Jun 6, 2026

"Excellent"

8.0
Helpful?
T
TomohirojpJP
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"ๆœ€้ซ˜ใงใ—ใŸใ€‚"

10.0

ใ‚ณใƒณใ‚ทใ‚งใƒซใ‚ธใƒฅใฎใ‚ตใƒใƒผใƒˆใŒใจใฆใ‚‚่ฆชๅˆ‡ใงใ—ใŸใ€‚ ็งใฏใ‚คใƒ™ใƒณใƒˆใฎใŸใ‚ใซใƒžใ‚ซใ‚ชใซๆฅใพใ—ใŸใ€‚ ใ‚คใƒ™ใƒณใƒˆใฎใƒใ‚ฑใƒƒใƒˆใŒๅ‰ๆ—ฅใซใƒ›ใƒ†ใƒซใซ้ƒต้€ใ•ใ‚Œใ‚‹ไบˆๅฎšใงใ—ใŸใŒใ€้…้€ๆฅญ่€…ใฎ้ƒฝๅˆใง้ƒต้€ใ•ใ‚Œใฆใ„ใพใ›ใ‚“ใงใ—ใŸใ€‚ ็งใฏไธญๅ›ฝ่ชžใŒๅˆ†ใ‹ใ‚‰ใš้€”ๆ–นใซๆšฎใ‚Œใฆใ„ใŸๆ‰€ใ€ใ‚ณใƒณใ‚ทใ‚งใƒซใ‚ธใƒฅใŒใ‚ตใƒใƒผใƒˆใ—ใฆไธ‹ใ•ใ‚Šใ€็„กไบ‹ใ‚คใƒ™ใƒณใƒˆๅฝ“ๆ—ฅใซใƒใ‚ฑใƒƒใƒˆใ‚’ๅ…ฅๆ‰‹ใงใใ€็ด ๆ™ดใ‚‰ใ—ใ„ๆ™‚้–“ใ‚’ๆฅฝใ—ใ‚€ไบ‹ใŒๅ‡บๆฅใพใ—ใŸใ€‚ ใ“ใฎใƒ›ใƒ†ใƒซใฎใ‚ณใƒณใ‚ทใ‚งใƒซใ‚ธใƒฅใฎ่ณชใฏใ‚ใชใŸใฎๆ—…ใงใฉใฎใ‚ˆใ†ใชใƒˆใƒฉใƒ–ใƒซใŒ่ตทใใฆใ‚‚ใ‚ตใƒใƒผใƒˆใ—ใฆใใ‚Œใพใ™ใ€‚

Helpful?
ๅฉ‰
ๅฉ‰ๅฉทtwTW
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"ๅ„ช่ณช็š„ไบ”ๆ˜Ÿ็ดš้ฃฏๅบ— ๅ€ผๅพ—ไพ†ไฝ"

9.0

ไบ”ๆ˜Ÿ็ดš็š„ๅ“่ณชๆ˜ฏๆœ‰็š„ ๆˆฟ้–“ๅพˆๆผ‚ไบฎ ไนพๆทจ ๆณณๆฑ ไนŸๆ˜ฏๅพˆไนพๆทจ ๆœ‰buffet ๅฏไพ›้ธๆ“‡ ๆœ‰ไฝๅฎฟ้‚„่ƒฝๆ‰“ๆŠ˜ ๆ—ฉ้ปžไนŸๆ˜ฏๆฐดๆบ–ไน‹ไธŠ

ๅœฐ็†ไฝ็ฝฎ่ผƒไธๆ–นไพฟ ไฝ†ๅฏๅซ่จˆ็จ‹่ปŠไพ†ๆŽฅ้€ ้‚„่กŒ

Helpful?
Z
ZacharymyMY
Verified booking
extended_group
Standard Room
Stayed in May 30, 2026

"Jaco was very helpful during our stay and provided exceptional service"

10.0
Helpful?
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