Grand Mercure Agra - An Accor Brand

De kamer en de bedden waar goed, alles zag er netjes en schoon uit. Wij hadden volpension en het enigste wat ik op kan merken is dat bij het buffet er iets meer zaken no spicy mogen zijn maar dat is persoonlijk.

Niets

Well mannered staff. It was crowded and chaotic in managing the troops of foreigners during breakfast.

It was crowded at the time of breakfast and management was poor.

Prachtig hotel waarbij het personeel er alles aan doet om er voor te zorgen dat de tijd die je er besteedt zo fijn mogelijk is. Ideaal voor een bezoek aan de Taj Mahal, maar ook om even te relaxen.

Our stay at Grand Mercure Agra was truly memorable from start to finish. The hotel offers a perfect blend of comfort, hospitality, and excellent service. The room was spacious, spotless, and very well-maintained. The bed was comfortable, the amenities were thoughtfully arranged and every detail reflected the hotel’s commitment to guest satisfaction. After long days of sightseeing, it was always a pleasure to return to such a relaxing and welcoming room. What truly made our experience special, however, was the outstanding service provided by the staff. Every team member was warm, attentive and always willing to go the extra mile to ensure that we felt at home. A special note of appreciation goes to Mr. Satish (the chef) whose passion and dedication were evident in every meal. The food was consistently delicious and his personal touch made dining a delightful experience. We would also like to extend our heartfelt thanks to Mr. Naveen and Mr. Saleindra for their exceptional hospitality, professionalism and genuine care. Their kindness, attentiveness, and willingness to assist at every opportunity left a lasting impression on us. Thank you.

Location, clean, food, personal service

The staff was very courteous especially the resturant staff True value for money