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9.1 / 10 Guest Rating

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Blvd. Kukulcan, Mz 51 Hotel Zone, Cancún, mx

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive - main view

About the Property

Luxurious Adults-Only Getaway

Turquoize Suites with Exclusive Amenities
Indulge in the lavish Turquoize suites featuring private hot tubs on balconies, personalized butler services, and VIP access. Enjoy breathtaking seascapes and upscale bath accommodations with ocean views.

Exclusive Rooftop Pool and VIP Services
Relax at the rooftop infinity pool overlooking the ocean, savor cocktails at the private Punta Vista rooftop bar, and benefit from a private elevator for direct access to the Zen Spa.

Unmatched Adults-Only Experience
With nearly 700 square feet of living space, exclusive check-in, and concierge services, Turquoize at Hyatt Ziva Cancun offers an unparalleled adults-only retreat.

Book your adults-only luxury escape at Turquoize for a truly unforgettable experience.

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that the minimum age for check-in is 18. Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking. All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

Available Rooms

Turquoize Ocean Front Master King - Photo 1
Turquoize Ocean Front Master King - Photo 2
Turquoize Ocean Front Master King - Photo 3
Turquoize Ocean Front Master King - Photo 4
Turquoize Ocean Front Master King - Photo 5
1/5

Turquoize Ocean Front Master King

Guests will have a special experience as this double room provides a pool with a view. The spacious double room offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

65 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Turquoize Ocean Front Master King Room (Adults Only)

Non-refundable
Full Board
20% OFF$1,117.57

$894.06

Includes taxes & fees
Turquoize Sky Ocean Front Master King - Photo 1
Turquoize Sky Ocean Front Master King - Photo 2
Turquoize Sky Ocean Front Master King - Photo 3
Turquoize Sky Ocean Front Master King - Photo 4
Turquoize Sky Ocean Front Master King - Photo 5
1/5

Turquoize Sky Ocean Front Master King

Guests will have a special experience as the double room features a pool with a view. The spacious double room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

65 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Turquoize Sky Ocean Front Master King

Non-refundable
All Inclusive
20% OFF$1,456.02

$1,164.82

Includes taxes & fees

Guest Reviews

9.1
Exceptional217 verified reviews
AI Summary

Guests highly rate the exceptional service and frequently praise the great location.

Categories

Cleanliness8.6
Service10.0
Location9.5
Room Quality9.6
Amenities9.0
Value for Money8.6
Food and Beverage8.0
Overall Experience9.6

Select topics to read reviews

L
LucianabrBR
Verified booking
couple
Standard Room
Stayed in Jan 17, 2026

"Momentos inesquecíveis!!"

10.0

Tudo. Mas é importante dizer que pegamos uma suíte que nos dava acesso a todas as áreas, inclusive uma piscina exclusiva. Nossas concierge (Marie e Yael) foram maravilhosas. Fizeram até uma surpresa no nosso quarto por causa das nossas comemorações de aniversários. No restaurante francês (La Bastille) tivemos atendimento e jantar excepcionais.

Nada! Só queria dizer que achei os travesseiros muito altos, mas está é uma questão de gosto pessoal.

Helpful?
P
PaolabrBR
Verified booking
couple
Standard Room
Stayed in Dec 31, 2025

"Very Good"

7.0
Helpful?
W
WadeusUS
Verified booking
couple
Standard Room
Stayed in Nov 16, 2025

"We were very disappointed!"

1.0

It’s location

It was completely under construction. Very disappointed after booking a five star resort and paying the prices that we paid to stay per night. It was absolutely awful!!!

Helpful?
J
JOSE LUISmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Nov 10, 2025

"Bien a secas"

7.0

La habitación excelente y el staff de la torre turquoize es de primera. todos amables y con ganas de hacer sentir bien atendido al huesped

La comida en general. Es buena pero no justifica el precio del alojamiento all-inclusive. Porciones pequeñas en los platillos en la cenas en Trade Winds y Lorenzos. El desayuno bufet en El Mercado con poca vairedad de frutas y cuando pedí un cafe expresso me dijeron que la maquina estaba descompuesta y no pudieron conseguirme uno de algún otro lugar pese a tener el coffee shop a unos pasos. Lo otro no tan bueno es que lo único que realmente cumple con el concepto "adults only" es la torre turquoize (donde me hospedé) pero las areas de alberca y los restaurantes estan llenos de niños

Helpful?
G
GAVANIERfrFR
Verified booking
couple
Standard Room
Stayed in Oct 15, 2025

"Super séjour"

10.0

All inclusive Nourriture Cours de sport (avec Eduardo)

Helpful?
O
oscarclCL
Verified booking
couple
Standard Room
Stayed in Oct 12, 2025

"Very Good"

7.0
Helpful?
G
GiulianobrBR
Verified booking
couple
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

10.0
Helpful?
J
John
Verified booking
partner
Standard Room
Stayed in Sep 23, 2025

"Excellent"

8.0

I think this is a 4.5 star property. Location is great with 2 beaches, great views and little seaweed. Staff is wonderful, friendly, helpful and engaging. Room was nice. Great view, clean and comfortable. Dining option in the resort were far better than I expected. I'm a foodie and the menus, preparation and quality were the best I have had at al all inclusive in Mexico/Caribbean by far. Seafood was fresh and well prepared. Mexican option were great (although dumbed down for the American palette unfortunately, but forgivable). Drinks were very good as well made with real liquor and had great variety.

Helpful?
G
GiulianobrBR
Verified booking
couple
Standard Room
Stayed in Sep 9, 2025

"Exceptional"

10.0
Helpful?
A
Abigail
Verified booking
partner
Standard Room
Stayed in Sep 6, 2025

"Exceptional"

10.0

Lots of food options and great staff. Upon arrival, be aware that there may be marketing opportunities presented by a third-party company within the hotel, which somewhat wasted our time. Unfortunately, I forgot the name, but it ends with 'Collection.' Otherwise, everything else was amazing, and this establishment certainly does not hold back on quality. We will be back soon.

Helpful?