Hotel Riu Plaza Berlin

The stay was good. What can be improved is the air conditioning, one room blows cold and the other hot, there is no change no matter how much the thermostat is changed. The worst thing for me in this hotel was that you can't open the windows, it's just criminal. It can always be made to open only the top and still be safe. My nasal lining will probably not heal for a month after 6 nights in this aquarium called an apartment. The pillow just remove them it's a cover just like no pillow. Of course, the shower is broken, but which hotel in the world actually has not broken showers. Now the praise. You should know that the most expensive thing is the staff and yours is wonderful. Breakfast was seven on the six-point system. The staff were prepared for so many guests like a well oiled machine they were flying and smiling it was a pleasure just to watch them arrange the tables with precision in the detail to have everything even lined up with the edges of the table. I have never seen such a staff and I have been in many hotels all over Europe. They were also excellent at the reception.It is also good that the staff who clean the rooms know the day of departure for each day. Why does he have to come in to clean regularly at 9 o'clock in the morning, like at 12 o'clock the room has to be vacated and he has to come in again to clean.

My wife & I are big supporters of the Riu hotels. Our stay at the Riu Plaza Berlin was absolutely fantastic. There was a feeling & atmosphere of 'special', that's not to say other hotels within the group lack the 'special' but this 'special' just seemed different. The staff are welcoming & friendly, always ready with a warm greeting. The lounge is spacious & comfortable. The breakfasts are tasty with a good selection & for snacks or into the evening there are tapas & pizzas etc. The Riu Plaza Berlin is ideally suited for the visitor to Berlin & is within walking distance to underground stations giving access to all the tourist sites & places of interest. I would highly recommend a stay at this lovely hotel.

Very modern hotel. All staff we encountered were very friendly and accommodating. Busy breakfast room but still enough seating. Close to transport links. Room was clean and spacious.

We had a lovely time staying at the RIU Berlin. The rooms were great and the breakfast was delicious. We had to stay an extra night due to our flight being cancelled and Johann at reception was very helpful to us and organised everything for us. The only gripe I have is the lack of access to water in the room. Water can only be purchased at the hotel. The bar is small but nice and has lovely staff. I would reccommend the RIU Berlin, location is great and the rooms are modern and clean. The staff are helpful.

I’m in Berlin two or three times a year and for the last five years I’ve stayed nowhere else but the Riu Plaza. Great staff and very central for where I want to be

RIU lived up to their reputation with the RIU Plaza Berlin. This was our first time in a Plaza hotel, having previously stayed in all inclusive Palaces, and it was fab. Couldn’t fault anything, would recommend! All the staff were friendly and very helpful, room was spotless, breakfast was yummy and the blackberry mojito was yummy 🤣

Lovely hotel. Great staff. Great facilities. Location was perfect. Slightly away from the centre so it was peaceful.

Very clean, very friendly staff, lifts very efficient. The breakfast was fantastic - great selection, delicious, plenty of seating.

Found the mattress worn and lumpy with mattress dipping causing you to roll in your sleep. No extra pillows available in the room. The Breakfast was outstanding. Everything you need was present. Would i return. Yes and hopefully sleeping on better mattresses and more pillows.

Just stayed there for a night. Was really nice and we enjoyed the time. Room was spacious, bathroom and toilet separated which makes life easier and the wifi worked. We also booked breakfast which was really yummy (buffet style). You can also park you car there for free. Then follow the instructions and signs as the way from the car park to the hotel is a bit funny. In the end we were successful and found what we were looking for. Metro stop is in walking distance. Everything went well