New Orient Landmark Hotel

Very bad experience for staying this hotel. Even it’s non smoking floor, it’s smoking smell everywhere. Bad smoking smell in the room and also the blanket and pillows. My kids kept complaining and do not want to stay there.

slow checkin, also being told to find mgr to jave sth special once we checkout later during checkin, however, nth special when we really find the mgr at the time to check out, waste my time

Before I get into the downers, some good aspects include the friendly staff and its close proximity to the old town landmarks. Now the downers, to get to residential level you’ll have to switch elevators which is kinda inconvenient; the room while basically clean, has weird smells of smoke and mold; the casino is not appealing, especially when compared to nearby Grand Libosa or the Venetian casino. Overall, I only stayed one night despite having booked two, and switched to Venetian Macau right away.

Great environment and service! The price is cost effective. Will come again.

Very expencive

Very good and got a free upgrade. Really big hotel

Hotel service has deteriorated. The carpets need vacuuming, extra attention and time in cleaning the room, and no turn-down room service. The newspapers have changed too. I could not get hold of the South China Morning Post as China Daily is the only papers available. Being a regular guest, I was appalled by the unfavorable and slow service as most staff have resigned. I had to ring for newspapers and fruit as records of regular guests was overlooked. Very disappointed in this trip !

Location quite good. Clean, but a little bit small in room size. AW

Overall ok, but my room is noisy at night the first night because I can hear next door talking loudly.

Good room. Promise of happy hour and cocktail hour broken.