Four Seasons Resort Dubai at Jumeirah Beach

Pool staff 20/10!!!! Service was unmatchable in other properties!

Excelent service, food and facilities

Lovely service

Overall our stay was amazing and we highly recommend this property. Staff and service at the fitness center, hendricks bar, pool and beach was exceptional. Not so much at the lobby restaurant, where orders and overall service was a little slow. Special thanks to the amazing concierge but especially to Mariana, Noor and Carlos with whom we interacted the most. Even before we arrived and during our stay helped us with tours, restaurants, change of plans with they attentive and knowledgeable service.

If I could give it a higher number of stars, My wife and I have done a lot of traveling. We've stayed in all types of hotels. This by far, has been the best experience we've had. We went with a toddler and a 6 yr old. The staff was super attentive not only to us but our kids as well. We arrived early on a red-eye flight. They were be able to get us a room early in the morning. The front desk staff would bring out different props/toys to cheer our kids up. The staff is constantly pampering you. The experience was so amazing, our oldest said that when we go back to Dubai, we have to stay there. They have a kids club which both kids enjoyed. The pool area is very spacious and kids of all ages and swimming skills can enjoy. The food selection is amazing. I highly recommend it. Thanks to all the team

The Four Seasons is considered the pinnacle of the hotel industry, however it fell short of my expectations of it. Firstly, I was not told about the adult pool closure or the main breakfast hall closure either, which should have been told at time of booking. The rooms are amazing, the service good but not great. They felt short staffed at times and that impacted the service all round. The biggest problem I had was the food! The prices are astronomical and yet the food tasted mediocre at best! For the price we were paying for example £50 for a burger!! You expect it to taste incredible but none of the food hit the spot! We are at other places with similar price structured and were amazed with the food. The pool is relatively small and it does the job but not luxury in the slightest. A real shame for a hotel I had high expectations for.

Incredible from start to finish! Everything about this hotel is perfect and their attention to detail is unmatched! The rooms are stunning and spacious. The pool service is amazing with treats being brought round throughout the day. Every member off staff is so friendly and go out of their way to make your stay extra special!

Amazing stay here! All the staff here are very friendly and helpful.

quiet

We have never received the world class level of service anywhere else in the world. Every single member of the team we met was exceptional. We have stayed at 5 star hotels around the world, including some notable names in Dubai and nothing compares to the attention to detail the team showed here. Thank you and we will return.