InterContinental Hotel Osaka by IHG

Amazing stay at the InterContinental Osaka. The whole team was excellent from start to finish. The tall bellhop man was especially kind and welcoming, and check-in was smooth and genuinely helpful. Everyone we dealt with was meticulous and attentive, which is rare enough to notice. Housekeeping even organized our dirty laundry, which is the kind of detail that tells you this place gets it. Breakfast was excellent too. The buffet was spot on, and the staff kept everything running clean and smooth without being in your face. The room was great, with excellent quality and a generous size. Honestly, this was one of the top 10 hotel stays we’ve ever had.

We stayed at this hotel on 3rd week of June 2026. The property is well located within a mixed-use community with access to multiple retail destinations with a good mix of international and curated Japanese brands. Office users activated the community. The property is clean and well kept, with great amenities (gym, pool, onsen) and multiple restaurant outlets. We noticed a live musical act on Saturday night. We had breakfast at the hotel most mornings and ordered in-room service one evening. F&B was top notch. Everyone we interacted with was phenomenal, attentive and courteous. In essence, this was InterContinental service with Japanese sensibility and attention to detail. We made friends with Ms. Vanessa C., and she helped us during ours stay from check-in to post check-out. Would recommend for vacation or business in Osaka and would definitely come back on our next visit to the city.

A first class hotel with great food and impeccable service.

Our first time in Osaka - The Hotel beat our expectations. The location, the rooms, the staff, the service - excellent. The food is also good. I highly recommend this Hotel.

For our whole Japan trip, this is the most satisfied Hotel we have been stayed. Great location, modern and convenient facilities, professional staffs especially the concierges. They really make me feel being welcomed. Breakfast is wonderful. Simply love everything about this Hotel.

Seems nothing.

What a great hotel, the location was perfectly convenient both for business and leisure. Guests have direct access from the 1st floor to the shopping district and office buildings and we can walk all the way to Osaka Station. It has a modern ambience, the check-in counters were spacious and the staff super-helpful. We would like to especially mention Bakhrom at Reception. His attitude was incredibly professional and he assisted us in early check-in issues and finding rooms that were available. From check-in to check-out, all three of us had him to thank. Breakfast was wonderful. The buffet has lots of hot and cold choices and we noticed they make changes to the choices every day. Wonderful. Our rooms were spacious and comfortable. The bathtub is worth mentioning as it was very large and the shower space ample. Yes, it is expensive to stay here but worth it, value for money guaranteed. The rooms and especially the bathrooms were clean and bright with excellent views. Noise level? What noise? We shall most certainly stay again whenever we travel to Osaka again.

The staff was very nice!

The hotel room was awful for the price. The breakfast was some of the worst 5 star hotel breakfasts I have had. The air in the rooms was bad.