Grand Hotel Sydney

The hotel is close to the port. That's the only benefit of staying here. This was my 3rd stay, and its really gone downhill. I will never come here again.

This is the third time that i have stayed here, and it will be the last. I booked twin share for two rooms, for 4 people , months before the date. The day before, i received notification that one room would be double. We are not couples. I had to quickly fix this situation, the night before our flight. We arrived at the rooms, and they stunk musty. The carpets had holes in them. One room was really noisy, near the nightlife through until 2am, then roadworks and jack hammering from 6am. Not the hotels fault, but the windows are so old, that all the outside noise is very audible.The first room had no heater. When my friends dropped a card under the bed, the dust on the carpet, under the bed, was indicative that the carpet hadnt been vacuumed for months. Dust was visibly thick, and caused my friend sinus issues, and breathing difficulties. The 2nd room you couldnt use the tv The remote didnt work. The carpet was all rotted underneath the fridge. The power points were all loose, and dodgy af. The curtains couldnt be pulled right across, because they were a poor fit, and not block-out. The room was lit up by street lighting. The bathroom towels were very thin and cheap. On the 2 previous times that i've stayed, the breakfast was wonderful. Lots of fruit, in a large fruit bowl. Several loaves of bread. Lots of spreads in the fridge. This time, no bread, no fruit, minimal cereal, a couple of condiment spreads. When handing over the keys, in the morning, i made mention of the lack of breakfast. I was lied to, and advised that i must have eaten other guests bread, because they dont supply bread. I know that on my last visit, i was in the kitchen, when a staff member brought in 4 loaves of bread. It really is unprofessional, when you lie to guests. Just tell the truth, and say that you dont supply these items anymore.

Close to every thing

The 24 hour construction happening Next Door across the road all bloody night and morning, the noise was very loud and unbearable making it impossible to sleep!!!

Good

Good

Location and open late

A little aged

I didn't have breakfast but the breakfast room, the 'kitchenette', was charming, with it's many paned windows and architecture.

Nothing - good value for money.