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9.2 / 10 Guest Rating

The Ritz-Carlton, Vienna

Schubertring 5-7 , Vienna, at

The Ritz-Carlton, Vienna - main view

About the Property

Luxurious Accommodation
Experience the perfect blend of luxury and modern design at The Ritz-Carlton, Vienna. Each air-conditioned room and suite offers free WiFi, a flat-screen TV, and a marble bathroom with premium toiletries.

Relaxation and Wellness
Unwind at The Ritz-Carlton Spa featuring the largest indoor pool in Vienna. Enjoy spa treatments with Susanne Kaufmann products, steam baths, saunas, and a fitness room for ultimate relaxation.

Culinary Delights
Indulge in exquisite cocktails at the Atmosphere Rooftop Bar with stunning city views. Savor Austrian Dry Aged Beef at Dstrikt Steakhouse and innovative cocktails at the D-bar.

Book now to elevate your Vienna experience at The Ritz-Carlton and make unforgettable memories.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that children/adults sleeping in existing beds/extra beds are charged separately for the breakfast and the club lounge access in case a club room is booked. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Premium Deluxe Room - Photo 1
Premium Deluxe Room - Photo 2
Premium Deluxe Room - Photo 3
Premium Deluxe Room - Photo 4
Premium Deluxe Room - Photo 5
Premium Deluxe Room - Photo 6
Premium Deluxe Room - Photo 7
Premium Deluxe Room - Photo 8
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Premium Deluxe Room

Luxurious and very spacious room with a mini-bar and a flat-screen satellite TV. This room offers views of the city or the courtyard.

50 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Premium Deluxe King Room

Non-refundable
Room Only
20% OFF$897.28

$717.82

Includes taxes & fees

Premium Deluxe King Room

Non-refundable
Breakfast Included
20% OFF$1,063.08

$850.46

Includes taxes & fees
Premium Executive Room with Club Lounge Access - Photo 1
Premium Executive Room with Club Lounge Access - Photo 2
Premium Executive Room with Club Lounge Access - Photo 3
Premium Executive Room with Club Lounge Access - Photo 4
Premium Executive Room with Club Lounge Access - Photo 5
Premium Executive Room with Club Lounge Access - Photo 6
Premium Executive Room with Club Lounge Access - Photo 7
Premium Executive Room with Club Lounge Access - Photo 8
Premium Executive Room with Club Lounge Access - Photo 9
Premium Executive Room with Club Lounge Access - Photo 10
Premium Executive Room with Club Lounge Access - Photo 11
Premium Executive Room with Club Lounge Access - Photo 12
Premium Executive Room with Club Lounge Access - Photo 13
Premium Executive Room with Club Lounge Access - Photo 14
Premium Executive Room with Club Lounge Access - Photo 15
Premium Executive Room with Club Lounge Access - Photo 16
Premium Executive Room with Club Lounge Access - Photo 17
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Premium Executive Room with Club Lounge Access

Luxurious and very spacious room with a mini-bar and a flat-screen satellite TV with access to the Club Lounge. The room offers access to the Ritz-Carlton Club Lounge where guests can enjoy views of Vienna and take advantage of 5 food and beverage stations, complimentary alcoholic and nonalcoholic beverages and WiFi. Please note that children/adults sleeping in existing beds/extra beds are charged separately for the breakfast and the club lounge access. Please note that Club Lounge access is included for two guests.

43 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Premium Executive King Room Club Lounge Access

Non-refundable
Breakfast Included
20% OFF$998.53

$798.82

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
Junior Suite - Photo 7
Junior Suite - Photo 8
Junior Suite - Photo 9
Junior Suite - Photo 10
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Junior Suite

The junior suite comes with a mini-bar and a flat-screen satellite TV. A home away from home with a luxurious spacious room design and a small seating area. The Suite offers views of the city or the courtyard.

59 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite

Non-refundable
Room Only
20% OFF$1,107.38

$885.9

Includes taxes & fees

Junior Suite

Non-refundable
Breakfast Included
20% OFF$1,195.98

$956.78

Includes taxes & fees
Premium Executive Suite with Club Lounge Access - Photo 1
Premium Executive Suite with Club Lounge Access - Photo 2
Premium Executive Suite with Club Lounge Access - Photo 3
Premium Executive Suite with Club Lounge Access - Photo 4
Premium Executive Suite with Club Lounge Access - Photo 5
Premium Executive Suite with Club Lounge Access - Photo 6
Premium Executive Suite with Club Lounge Access - Photo 7
Premium Executive Suite with Club Lounge Access - Photo 8
Premium Executive Suite with Club Lounge Access - Photo 9
Premium Executive Suite with Club Lounge Access - Photo 10
Premium Executive Suite with Club Lounge Access - Photo 11
Premium Executive Suite with Club Lounge Access - Photo 12
Premium Executive Suite with Club Lounge Access - Photo 13
Premium Executive Suite with Club Lounge Access - Photo 14
Premium Executive Suite with Club Lounge Access - Photo 15
Premium Executive Suite with Club Lounge Access - Photo 16
Premium Executive Suite with Club Lounge Access - Photo 17
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Premium Executive Suite with Club Lounge Access

Luxurious suite with a separated living room and sleeping room with real Viennese Flair. The suite comes with a mini-bar and a flat-screen satellite TV. The room offers access to the Ritz-Carlton Club Lounge where guests can enjoy views of Vienna and take advantage of 5 food and beverage stations, complimentary alcoholic and nonalcoholic beverages and WiFi. Please note that children/adults sleeping in existing beds/extra beds are charged separately for the breakfast and the club lounge access.

83 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Premium Executive Suite, Club Lounge Access, 1 Bedroom Larger Suite, 1 King, City View

Non-refundable
Breakfast Included
20% OFF$1,793.3

$1,434.64

Includes taxes & fees
Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
Deluxe Room - Photo 7
Deluxe Room - Photo 8
Deluxe Room - Photo 9
Deluxe Room - Photo 10
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Deluxe Room

Luxurious room with a mini-bar and a flat-screen satellite TV. This room is the largest standard room in Vienna and offers views of the city or the courtyard.

38 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe King Room

Non-refundable
Room Only
20% OFF$720.11

$576.09

Includes taxes & fees

Deluxe King Room

Non-refundable
Breakfast Included
20% OFF$815.04

$652.03

Includes taxes & fees
Premium Room with Balcony - Photo 1
Premium Room with Balcony - Photo 2
Premium Room with Balcony - Photo 3
Premium Room with Balcony - Photo 4
Premium Room with Balcony - Photo 5
Premium Room with Balcony - Photo 6
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Premium Room with Balcony

This Pastamara – Bar con Cucina themed double room offers you a taste of Sicily and a balcony overlooking the city.

38 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Premium Room, 1 King, City View, High Floor, Balcony

Non-refundable
Room Only
20% OFF$808.7

$646.96

Includes taxes & fees

Premium Room, 1 King, City View, High Floor, Balcony

Non-refundable
Breakfast Included
20% OFF$903.61

$722.89

Includes taxes & fees
Duplex Suite - Photo 1
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Duplex Suite - Photo 5
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Duplex Suite

This suite on two floors has a large seating area, separated sleeping area and high ceilings. Please note that a third guest sleeping in an extra beds is charged separately.

59 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Duplex Suite

Non-refundable
Room Only
20% OFF$1,271.9

$1,017.52

Includes taxes & fees

Duplex Suite

Non-refundable
Breakfast Included
20% OFF$1,360.48

$1,088.38

Includes taxes & fees
Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
Deluxe Twin Room - Photo 5
1/5

Deluxe Twin Room

This twin room is the largest standard room in Vienna with a mini-bar and a flat-screen satellite TV. This room offers views of the city or the courtyard.

38 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Twin Room

Non-refundable
Room Only
20% OFF$755.55

$604.44

Includes taxes & fees

Deluxe Twin Room

Non-refundable
Breakfast Included
20% OFF$850.45

$680.36

Includes taxes & fees
Signature Suite, 2 Bedrooms - Photo 1
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Signature Suite, 2 Bedrooms

2 Double Beds1604-sq-foot individually decorated room, balcony with city views Club/Executive Level - Club Lounge access, full breakfast, internet access in the lounge, and separate check-in locationLayout - Dining area and sitting areaInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - Flat-screen TV, premium channels, and iPod dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Height-adjustable showerheadEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

149 m2
Sleeps 5
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneHair dryerBathrobe

Ritz-Carlton Albertina, 2 Bedroom Signature Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Balcony

Non-refundable
Room Only
20% OFF$10,039.76

$8,031.81

Includes taxes & fees
Premium Suite, 2 Bedrooms (View) - Photo 1
Premium Suite, 2 Bedrooms (View) - Photo 2
Premium Suite, 2 Bedrooms (View) - Photo 3
Premium Suite, 2 Bedrooms (View) - Photo 4
Premium Suite, 2 Bedrooms (View) - Photo 5
Premium Suite, 2 Bedrooms (View) - Photo 6
Premium Suite, 2 Bedrooms (View) - Photo 7
Premium Suite, 2 Bedrooms (View) - Photo 8
Premium Suite, 2 Bedrooms (View) - Photo 9
Premium Suite, 2 Bedrooms (View) - Photo 10
Premium Suite, 2 Bedrooms (View) - Photo 11
Premium Suite, 2 Bedrooms (View) - Photo 12
Premium Suite, 2 Bedrooms (View) - Photo 13
Premium Suite, 2 Bedrooms (View) - Photo 14
Premium Suite, 2 Bedrooms (View) - Photo 15
Premium Suite, 2 Bedrooms (View) - Photo 16
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Premium Suite, 2 Bedrooms (View)

2 Double Beds2809-sq-foot soundproofed room, balcony with city views Club/Executive Level - Club Lounge access, full breakfast, internet access in the lounge, and separate check-in locationLayout - Separate sitting areaInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - Flat-screen TV, premium channels, and iPod dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Height-adjustable showerheadEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

261 m2
Sleeps 7
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneHair dryerBathrobe

Two Bedroom Premium Executive Suite

Non-refundable
Breakfast Included
20% OFF$2,958.91

$2,367.13

Includes taxes & fees
Signature Suite, 1 Bedroom - Photo 1
Signature Suite, 1 Bedroom - Photo 2
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Signature Suite, 1 Bedroom - Photo 5
Signature Suite, 1 Bedroom - Photo 6
Signature Suite, 1 Bedroom - Photo 7
Signature Suite, 1 Bedroom - Photo 8
Signature Suite, 1 Bedroom - Photo 9
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Signature Suite, 1 Bedroom - Photo 11
Signature Suite, 1 Bedroom - Photo 12
Signature Suite, 1 Bedroom - Photo 13
Signature Suite, 1 Bedroom - Photo 14
Signature Suite, 1 Bedroom - Photo 15
Signature Suite, 1 Bedroom - Photo 16
Signature Suite, 1 Bedroom - Photo 17
Signature Suite, 1 Bedroom - Photo 18
Signature Suite, 1 Bedroom - Photo 19
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Signature Suite, 1 Bedroom

1 King Bed1067-sq-foot room with park views Club/Executive Level - Club Lounge access, full breakfast, internet access in the lounge, and separate check-in locationLayout - Bedroom, dining area, and sitting areaInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - Flat-screen TV, premium channels, and iPod dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Height-adjustable showerheadEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

99 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneHair dryerBathrobe

Signature Suite 1 Bedroom

Non-refundable
Breakfast Included
20% OFF$9,405.13

$7,524.1

Includes taxes & fees
Suite, 1 King Bed (View) - Photo 1
Suite, 1 King Bed (View) - Photo 2
Suite, 1 King Bed (View) - Photo 3
Suite, 1 King Bed (View) - Photo 4
Suite, 1 King Bed (View) - Photo 5
Suite, 1 King Bed (View) - Photo 6
Suite, 1 King Bed (View) - Photo 7
Suite, 1 King Bed (View) - Photo 8
Suite, 1 King Bed (View) - Photo 9
Suite, 1 King Bed (View) - Photo 10
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Suite, 1 King Bed (View)

1 King Bed635-sq-foot room with city views Layout - Separate sitting areaInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - Flat-screen TV, premium channels, and iPod dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Height-adjustable showerheadEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

59 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneHair dryerBathrobe

Suite 1 King Bed (View)

Non-refundable
Room Only
20% OFF$1,446.8

$1,157.44

Includes taxes & fees

Suite 1 King Bed (View)

Non-refundable
Breakfast Included
20% OFF$1,547.59

$1,238.07

Includes taxes & fees
Premium Suite, 1 Bedroom - Photo 1
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Premium Suite, 1 Bedroom

1 King Bed732-sq-foot room with city views Club Level - Club Lounge access, full breakfast, internet access in the lounge, and separate check-in locationLayout - Bedroom and sitting areaInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - Flat-screen TV, premium channels, and iPod dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Height-adjustable showerheadEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

68 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneHair dryerBathrobe

Premium Suite 1 Bedroom

Non-refundable
Breakfast Included
20% OFF$1,759.23

$1,407.38

Includes taxes & fees
Premium Suite, 1 King Bed - Photo 1
Premium Suite, 1 King Bed - Photo 2
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Premium Suite, 1 King Bed - Photo 17
Premium Suite, 1 King Bed - Photo 18
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Premium Suite, 1 King Bed

1 King Bed893-sq-foot room with city views Club Level - Club Lounge access, full breakfast, internet access in the lounge, and separate check-in locationLayout - Separate sitting areaInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - Flat-screen TV, premium channels, and iPod dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Height-adjustable showerheadEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

83 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneHair dryerBathrobe

Premium Suite, Club lounge access, 1 Bedroom Suite, 1 King

Non-refundable
Room Only
20% OFF$1,546.53

$1,237.22

Includes taxes & fees

Premium Suite 1 King Bed

Non-refundable
Breakfast Included
20% OFF$2,039.96

$1,631.97

Includes taxes & fees

Guest Reviews

9.2
Exceptional2214 verified reviews
AI Summary

Guests highly rate the exceptional staff and service and frequently praise the great location and spacious rooms.

Categories

Cleanliness8.9
Service9.4
Location9.6
Room Quality9.4
Amenities8.9
Value for Money8.9
Food and Beverage9.1
Overall Experience9.4

Select topics to read reviews

K
KlinikaalAL
Verified booking
couple
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

10.0
Helpful?
H
HamadqaQA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Very Good"

7.0
Helpful?
K
KalcaCA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"Exceptional"

9.0

Mostly staff

It would be nice if there was bellman to help us with luggage when we arrived

Helpful?
F
Francisco JavieresES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"Excellent"

8.0
Helpful?
R
RyoichijpJP
Verified booking
couple
Standard Room
Stayed in Jun 23, 2026

"Excellent"

8.0

いつも使っているホテル(Hotel Bristol Vienna)が長期にわたる修繕工事のためこのホテルを利用したが、ロケーションが良く、スタッフの対応もフレンドリーで、期待以上に快適な6日間を過ごしました。 このホテルを選択し予約した際に、Bookingcomから薦められたトランスファーに非常に憤りを感じました。ウイーン空港に出迎えてくれる筈で事前支払いも行っていたところ、空港到着時にドライバーが現れず、さんざん探しても見当たらなく、私の困惑ぶりを見た他のタクシーのドライバーが心配してくれたのですが、「どこに予約したのか?」と問われ、 「Booking」comに予約した」と答えると、「Bookingcomは来ないことが多く、事前支払いの払い戻しもしないよ!」と 即座に答えられたのにはショックをうけました。 実は、去年の5月にも、同じウイーン空港でドライバーが来なかったことがあり、帰国後、前払い金の払い戻しを求めたところ、その煩雑な手続きに参って払い戻しを諦めたことがありました。 今回は、往復のトランスファーを予約してあり、復路のドライバーにそのことを話すと、「迎えのドライバーは自分ではないから判らない」とのこと。 トランスファーは、ホテルの予約とは別会社だとBooking comに言われましたが、こちらはあくまでもbooking comに寄谷個の依頼はしたつもりであり、トランスファーに関しては直接オランダに電話してくれとのこと。そんなことの費用と労力とを考えると、「諦めたほうがいいや!」と思ってしまいました。 ちなみに今回のトラスファーの世やきう番号は:280577999です。 ホテル予約の部門に誠意があるのなら、善処してください。 私の電話は、090-4918-2632 E-Mail は :ryo.f@f3.dion.ne.jp 来年もウイーンへの旅を考えており、ホテルの予約は Booking com に依頼するつもりですが。トランスファーに関しては、再考するつもりです。6月15日のウイーン空港でのトランスファーは、到着ターミナルのタクシーカンターでタクシーを依頼して、「エアポート・トランスファー 定額料金42ユーロ」を支払って、The Ritz Carlton vienna まで行きました。レシートも発行してもらっています。 宜しくお願い致します。

Helpful?
A
AliaeAE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 23, 2026

"Unexpected"

5.0

Location was great and staff was very hospitable and friendly

The room furniture is old, the carpeting is full of dust and old style. Really disappointed by the carpet and cleaning

Helpful?
M
MihailroRO
Verified booking
solo_traveller
Standard Room
Stayed in Jun 23, 2026

"Exceptional"

9.0

They should refresh the rooms in the coming year

Staff

Helpful?
R
RealCatoneTORONTO, ONTARIO
Verified booking
Solo travel
Standard Room
Stayed in Jun 22, 2026

"They made me feel like home"

10.0

One of the most amazing hotel I’ve ever stayed, even I have been to so many luxury hotels but they are so exceptional. Norman and his colleagues , All people at Front desk febe Luka , concierge Oscar Philip Rainer, spa Laura and Shapoor at the bar. I remember their name because they all treat me like their friend, and did the best they can to make sure I have a wonderful stay. I fell like home.I love hotels and wants to get a tour of hotel imperial and the concierge arranged that made me feel very happy! Rooms are large and beautiful, 100stars

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ΑΘΑΝΑΣΙΟΣgrGR
Verified booking
couple
Standard Room
Stayed in Jun 22, 2026

"Exceptional"

10.0

Ο Βασίλης στην υποδοχή ήταν άριστος στην εξυπηρέτηση!

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I
IrisroRO
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"Exceptional"

10.0
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