Hilton Garden Inn Florence

Clean! No musty odors. Great room! Comfy bed! Polite staff.

Honestly, the lobby was nice. But the cost was far too much. Considering what we found in Harrisburg, Pennsylvania.

We did not like the leak in the bathroom. When my husband took a shower, a large amount of water leaked from the wall in the bathroom through the hallway. It took two thousand soak it up. When I told the front desk person she said, oh, we know about that... And I said, well, you shouldn't be renting your room out then.. she was terrible. The rooms were not clean and the bed was not comfortable, but the pillows were okay. I am a Hilton honor member but doubt I will be staying here unless I hear from corporate and get some satisfaction.

The area and pool

Staff came in my room before my check out time without knocking.

Location of hotel

No soap in bathroom, outlet in bathroom did not work, had to go 3 times to front desk to get me key card to work, lobby very nice - rooms were ok. Overpriced