Le Mille e una Notte EXCLUSIVE SUITE FIRENZE

Excelente ubicación, casa hermosa, espaciosa, muy segura.

Perfect location near to Ponte Vecchio with lots of restaurants nearby. Large beautiful apartment with lots of windows & spectacular views. Good communication with host. Small lift available that opens directly to apartment.

No little extras like tea/coffee/condiments. If multiple people staying with large luggage will require multiple trips in lift else 3 flights of stairs.

מיקום טוב מאוד

היחס של נציגת הדירה היה משפיל, גרוע וללא כל הבנה או התחשבות מצידה. כשנזקקנו לעזרה היא טענה שהיא בבית חולים ולא יכולה להגיע לסייע במציאת המפתח לדירה. היא הייתה חסרת סבלנות, בלי שום רגישות ונתנה לנו הרגשה שאנחנו רק מיטרד שצריך לסלק. היא לא ענתה לטלפונים וכשסוף סוף ענתה זה היה בתשובות חסרות סבלנות ולקונית. נאלצנו לחפש את מפתחות הדירה קרוב לשעה וחצי כשכל הזמן הזה אנחנו עולים ויורדים במדרגות הבניין שוב ושוב כיוון שההנחיות שקיבלנו לא היו ברורות. גם אורחים אחרים במקום היו אובדי עצות כמונו, ביזבזו זמן לאתר את המפתח לדירה והביעו כעס על ההתנהלות נציגת המקום שגם הם לא זכו לתשובות ברורות אם בכלל הנציגה ענתה לפניות הטלפוניות שלהם. אנחנו מטיילים הרבה ומעולם לא קיבלנו חוסר התייחסות ושירות כל כך גרוע!. למרות היתרון של מיקום טוב ודירה נקייה ומרווחת לא הייתי ממליץ לבחור את המקום בגלל השירות הגרוע.

A spacious apartment in a really nice location with some lovely views, unfortunately cannot ignore that it’s so let down by the condition of the facilities and unprofessional treatment. The air conditioning was effective in bedrooms and dining / living space. Good supplies for dishwasher, washing and coffee machine.

Months after making non-refundable booking and shortly before arrival host sent request to confirm acceptance of new previously unstated ‘policy’ requirements; additional cleaning requirements implying full clean required by customers before departure (above and beyond end of stay rubbish removal often requested) despite 100 euros charge paid for cleaning; a payment demand amount for city tax more than the tax required and more than stated at time of booking-not by much but shouldn't be rounding up a tax demand; and requring check out time an hour earlier than the 11am stated on booking.com information. Red flag moments, I now see the non-cancellation policy in a different light. On arrival self-check in requiring several trips up and down flights of stairs to get correct keys from jumble of keys in a box. After paying tax as instructed, received a message saying payment not received; however this was modified when screenshot taken at time of payment was forwarded. In the apartment, just too many issues and broken or insecure plumbing and electrical fixtures and fittings to feel comfortable. Shower room door couldn’t be locked and would not stay closed if windy outside as the shower room window also couldn’t be closed; so mosquitoes have permanent access into apartment. If try to use overhead shower function water just falls out one side of a clearly broken fitting. Sink one in bathroom has no usable water pressure, sink two has no working plug; again, the door wasn't lockable although it does stay closed. The bath itself was really nice. Most hob provided equipment was unusable on the induction hob, a lot of wasted time figuring out how whether the issue was the hob or the cooking equipment. In pictures it looked like there was lots of equipment but in reality, very little worked. Many electrical sockets felt very insecure, so when unplugging, needed to hold socket with one hand to ensure didn’t come out of wall.

Location. Cleanliness.

Multi level not suitable to be carrying a baby down the spiral stairs. And difficult to take heavy suitcases down stairs as well.

Prachtige locatie, ruim appartement met prachtig uitzicht

Immaculately clean. Many provisions. Ideal location. Easy to deal with. Enjoyed alot.

We found mattress hard but it's a personal choice. Perhaps some photos in the guide.

The location, the calm and the view from the place.