Shanghai Former French Concession Garden Hotel

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The hotel is located in a quiet area. The garden has a little cafe and a flower shop which is quite cute. The staff was very friendly and helpful. Breakfast was nice.

The interior is quite dark and the place smelled a little damp. (It was very hot and humid when we were there.) It’s also quite far from the main attractions in Shanghai so you need to use a taxi to get around.

Arriving in Shanghai from travels in Thailand, Laos and Cambodia we found Shanghai was far more of a culture shock- not set up for western tourists as evidenced by the need for apps even to get a meal in McDonalds. We chose this hotel because it is in the former French Concession, so a low rise area with some interesting architecture. It proved to be in a good location near Jiao Tong University Metro station - Lines 10 and 11. Whilst we used the Didi app if we had luggage or were tired after a day's sightseeing the Metro in Shanghai is excellent. Extensive and good value- the MAGLEV train is far costlier- although still not expensive. Our Didi car dropped us off at the entrance to the hotel. There is a flower shop at the entrance so you walk down a drive past a drive to another building then a wonderful coffee shop and arrive at the entrance. The hotel was decorated for Christmas. We checked in at reception where we were greeted by two women who spoke English. That's not to be taken for granted in Shanghai . Most of the other staff we met at breakfast or cleaners did not speak English but were very friendly and full of smiles. We were told we'd been upgraded and got room 308 so we got the lift up there with our luggage. It was on the front of the hotel and was fine- warm and comfortable with lots of freebies including beer and Pepsi in the fridge. The hotel is interesting- interesting rooms and individual furniture Breakfast was a bit of a culture shock- nice coffee and toast and butter but also a plate with boiled eggs and corn on the cob. One day we asked the women on reception if they could buy us tickets to the Shanghai Greenhouse. They hadn't heard of it so we showed them the web page and they bought tickets on their phone. We took a photo of the QR cade and it was sorted. We paid when we left. We should add the Shanghai Greenhouse was outstanding: world class. It's an essential place to visit. It was great each evening to come back and have a coffee in the coffee shop. A very friendly young man served us and whilst we were supposed to order off a QR code he helped us. The ambiance was superb- again very individual furnishings and there was Brazilian samba and bossa nova playing . Just a great relaxing vibe that helped us deal with the differences that we found in China We were very pleased to have stayed at this Chinese owned hotel and would recommend.

I felt that the hotel always took care of me. Very nice stay with kind staff and in calm area.

I liked the room - they upgraded me to a room with a balcony. I thought the room and hotel looked better in real life than in the photos. The Soho was beautifully designed. The breakfast was great. They made every effort to make sure you were happy with your stay.

Nothing, it was fine. I would definitely stay at this accommodation again in the future if in Shanghai.

The hotel is located in lovely area with lots of tiny boutiques, cafes and clubs. The neighbourhood is lovely and perfect for walking. The staff is very helpful and makes the stay very pleasant. There is also a wine bar at the hotel, which can be a very rewording thing after a long trip.

Breakfast is okay, though there could be more options.