Mercure Tokyu Stay Osaka Namba

Wonderful location makes this hotel a great option. The room size is very good for a Japanese hotel. Only negative the lighting was poor especially over basin trying to shave for a male or apply makeup for my wife was very difficult.

Location was perfect for us, not too far from Dontobori with lots of eatery near by, plus convenience store and just around the corner from the shopping stores. Room was clean and comfy, staff was friendly, and breakfast had a wonderful selection.

all shops are a few steps away from the hotel

The hotel is very conveniently located and reasonably new. However there are some problems: - lighting inside the room is extremely very dim

The service was great. We opted to have our luggage sent to our hotel ahead of time since we were taking the Shinkansen from Tokyo to Osaka. The luggage was already waiting for us in the room. Breakfast had a great variety of foods and drinks. It was soooo convenient to have breakfast at the hotel. The room was spacious compared to our previous hotel. We actually had room to open our luggage!

We stayed here for 5 days and loved the hotel. It felt very cozy and was super close to stores and restaurants. We used once the laundry machine which was super convenient inside our bedroom. Alao, breakfast super convenient. The best part was the incredibly friendly and helpful staff who really do an excellent job making the guests feel welcome. I’ll definitely will come back and stay here agin.

Close to places to eat and shop

Great location, easy public and private transport, beautiful hotel

This hotel couldn't have been in a more convenient location, just a few blocks from Dotonbori. It was modern, clean, stylish & the staff were very nice. Comfortable bed. Our room had a washer/dryer in it which was exceptionally convenient. From past reviews I was warned that it took forever for a cycle (around 3 hrs), but because we already knew that we planned ahead & put a load in before we left to go somewhere. Nothing like coming back to fresh, clean laundry! The room, although smaller than what we're used to back in the US, actually had some storage space so only 1 of us had to live out of our suitcases. It had a nice view of Osaka. One thing past reviews had mentioned is that the room & hallway was very dark. They didn't exaggerate! You could barely see yourself in the single mirror in the room. You could get a lighted make-up mirror if you asked, for no charge. It seems as though it would be such an easy fix to at least put a higher wattage bulb in the mirror/sink area! One thing I especially want to mention is how helpful the staff were. My daughter left a box with all her jewelry in it at our previous hotel in Tokyo. They called the hotel, which ended up finding the box, & helped arrange a way for it to get back to her. Everything worked out well & she got her jewelry back. So I would absolutely stay here again, even with the dark mirror area.

Very attractive and modern hotel, very chic in my opinion, but at reasonable rates most of the time. Have stayed in several of this brand around the world and all great.