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9.4 / 10 Guest Rating

Pan Pacific Serviced Suites Kuala Lumpur

Jalan Sultan Ismail, Kuala Lumpur, my

Pan Pacific Serviced Suites Kuala Lumpur - main view

About the Property

Luxurious Accommodations and Amenities
Experience 5-star comfort with air-conditioned rooms, kitchenettes, and city views. Enjoy room service and free WiFi for a seamless stay.

Relaxation and Recreation
Unwind by the outdoor swimming pool or stay active in the fitness centre. Guests can also enjoy a game of billiards during their stay.

Prime Location and Attractions
Located near Berjaya Times Square and Starhill Gallery, with Pavilion Kuala Lumpur and KLCC Park just a short distance away. Perfect for leisure and business travelers alike.

Book now for an unforgettable stay at Pan Pacific Serviced Suites Kuala Lumpur!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

One Bedroom Deluxe Suite - Photo 1
One Bedroom Deluxe Suite - Photo 2
One Bedroom Deluxe Suite - Photo 3
One Bedroom Deluxe Suite - Photo 4
1/4

One Bedroom Deluxe Suite

The spacious double room features air conditioning, a washing machine, as well as a private bathroom boasting a walk-in shower and a bidet. Meals can be prepared in the well-fitted kitchenette, which has a stovetop, a refrigerator, kitchenware and an oven. The double room provides a tea and coffee maker, executive lounge access, a seating area, a dining area, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

58 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

One Bedroom Deluxe Suite

Non-refundable
Room Only
20% OFF$233.2

$186.56

Includes taxes & fees

One Bedroom Deluxe Suite

Non-refundable
Breakfast Included
20% OFF$257.89

$206.31

Includes taxes & fees
One Bedroom Premier Suite King - Photo 1
One Bedroom Premier Suite King - Photo 2
One Bedroom Premier Suite King - Photo 3
One Bedroom Premier Suite King - Photo 4
One Bedroom Premier Suite King - Photo 5
1/5

One Bedroom Premier Suite King

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which comes with a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.

58 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

One Bedroom Premier Suite King

Non-refundable
Room Only
20% OFF$245.61

$196.49

Includes taxes & fees

One Bedroom Premier Suite King

Non-refundable
Breakfast Included
20% OFF$270.17

$216.14

Includes taxes & fees
One Bedroom Executive Suite - Photo 1
One Bedroom Executive Suite - Photo 2
One Bedroom Executive Suite - Photo 3
One Bedroom Executive Suite - Photo 4
One Bedroom Executive Suite - Photo 5
One Bedroom Executive Suite - Photo 6
1/6

One Bedroom Executive Suite

Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, executive lounge access as well as city views. The unit offers 2 beds.

58 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

One Bedroom Executive Suite

Non-refundable
Room Only
20% OFF$245.61

$196.49

Includes taxes & fees

One Bedroom Executive Suite

Non-refundable
Breakfast Included
20% OFF$270.17

$216.14

Includes taxes & fees
Two Bedroom Premier Suite - Photo 1
Two Bedroom Premier Suite - Photo 2
Two Bedroom Premier Suite - Photo 3
Two Bedroom Premier Suite - Photo 4
Two Bedroom Premier Suite - Photo 5
Two Bedroom Premier Suite - Photo 6
1/6

Two Bedroom Premier Suite

Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bath and a bidet. The well-fitted kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned quadruple room offers a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, executive lounge access as well as city views. The unit offers 2 beds.

80 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Two Bedroom Premier Suite

Non-refundable
Room Only
20% OFF$429.83

$343.86

Includes taxes & fees

Two Bedroom Premier Suite

Non-refundable
Breakfast Included
20% OFF$478.92

$383.14

Includes taxes & fees
One Bedroom Premier Suite Twin - Photo 1
One Bedroom Premier Suite Twin - Photo 2
One Bedroom Premier Suite Twin - Photo 3
One Bedroom Premier Suite Twin - Photo 4
One Bedroom Premier Suite Twin - Photo 5
1/5

One Bedroom Premier Suite Twin

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, executive lounge access as well as city views. The unit has 2 beds.

58 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

One Bedroom Premier Suite Twin

Non-refundable
Room Only
20% OFF$245.61

$196.49

Includes taxes & fees

One Bedroom Premier Suite Twin

Non-refundable
Breakfast Included
20% OFF$270.17

$216.14

Includes taxes & fees

Guest Reviews

9.4
Exceptional1782 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly staff.

Categories

Cleanliness8.6
Service9.6
Location10.0
Room Quality9.3
Amenities9.6
Value for Money9.6
Food and Beverage8.6
Overall Experience10.0

Select topics to read reviews

P
Pricila Tien YanhkHK
Verified booking
couple
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

9.0
Helpful?
A
AaronsgSG
Verified booking
family_with_children
Standard Room
Stayed in Jun 26, 2026

"Exceptional"

10.0
Helpful?
I
IliasnlNL
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"Goede locatie"

8.0

Perfecte locatie en fijne grote kamer.

Het uitzicht was naar een naast gelegen hoge gebouw.

Helpful?
L
LavinaauAU
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Amazing location and great bedroom suite for a couple!"

9.0

Great rooms, staff and location was perfect

Best to call the hotel rather than message, as I requested to extend the booking but it wasn’t received by the hotel.

Helpful?
M
MOHAMMEDsaSA
Verified booking
family_with_children
Standard Room
Stayed in Jun 25, 2026

"فندق حديث وجميل"

9.0

‏الفندق جديد وحديث وممتاز ملاصق لفندق بارك بالامكان الاستمتاع بمزايا الفندق الآخر ، أخذ غرفتين وصالة وكانت ممتازة ، السعر كان عالي شوي لانه إجازة عيد الأضحى ‏لكن بشكل عام الموقع ممتاز والمرافق ممتازة والفندق حديث كذلك الإفطار جميل جدا قريب من الأسواق شارع العرب

‏أخذوا تأمين عن طريق البطاقة 300 رينجت ولها اكثر من شهر ما رجعت ‏انصح الكل يدفع التأمين كاش

Helpful?
A
AlyaqdhanomOM
Verified booking
couple
Standard Room
Stayed in Jun 23, 2026

"Exceptional"

10.0
Helpful?
S
Sheow LingsgSG
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"Good"

5.0

I am very disappointed with my recent stay. I booked a Premium 2-Bedroom Suite through Booking.com more than one month in advance, but upon arrival I was told to wait because my room was not available. What upset me most was that the reception staff did not clearly explain that I was being downgraded to a Deluxe 2-Bedroom Suite. I only found out after I questioned them. The Deluxe Suite is smaller, and there is about a RM150 per night price difference, yet I had already paid the full amount for the Premium Suite. I paid over RM3,000 for a 2-night stay. At this price point, there are many other excellent hotels in Kuala Lumpur that offer better service and actually provide guests with the room type they booked. As compensation, the hotel offered complimentary breakfast. However, my family doesn't eat breakfast during our holidays. If I wanted breakfast, I would have booked a room package that included it. The complimentary breakfast did not make up for being downgraded to a smaller room that I never agreed to. This is my second stay here, and unfortunately, both times I experienced late check-in after 3:00 PM. I understand that some guests may check out at 12:00 pm or even receive a late check-out until 1:00 pm, but a hotel of this standard should have sufficient housekeeping staff to prepare rooms for arriving guests on time. The hotel oversold the room type I had booked, but as the guest, I was the one who had to bear the inconvenience. That is simply unfair. To their credit, the manager personally came to apologize and also sent a complimentary bottle of wine to our room. I appreciate the gesture, but it does not change the fact that I did not receive the room I specifically booked and paid for. The only thing I would highly praise is the excellent location, which is very convenient. Unfortunately, good location alone is not enough to justify this experience. Overall, this stay was very disappointing, and I will definitely not be returning.

Helpful?
Y
YAN LINsgSG
Verified booking
family_with_children
Standard Room
Stayed in Jun 22, 2026

"Exceptional"

9.0
Helpful?
M
MuhammadsgSG
Verified booking
family_with_children
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

9.0

Not our first time here. Location was excellent. Walking distance to several places of interest. Love that the rooms are huge and spacious. Staffs including concierge were all friendly and welcoming! (Was attended by Stella when we came and she was really helpful!) Definitely be our to-go place whenever we’re here!

Nil

Helpful?
S
Sameera aeAE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0

Excellent Service

I liked everything

Helpful?