The Residence Aiolou Hotel & Spa

The staff and communication were amazing. Property is clean and elegant, boutique style. In an excellent location close to everything by foot. Comfy bed and beautiful room. The only thing we didn't like was the bathtub shower. Its elevated and hard to step into and there was only a hand-held shower sprayer and no curtain which made showering difficult.

Although we were on the 1st floor with no lift, this wasn't a problem as the very fit staff looked after our baggage. The willingness of staff to assist with anything we required was great - even offering to store some bags when we went on a short cruise. Although compact, our room had everything we required but our only issue was the lack of hanging space for the towels. We would have been happy to reuse them but they were too wet.

Great location and clean nice hotel

The staff was top-notch excellent communication before arrival. Very friendly, easy check-in. The room was spacious clean very nice with balcony. Just as described!

The location was amazing! Right in the center of everything Athens! We could see the Parthenon from our balcony! The service could not have been better! The staff was sooooo incredibly friendly, they made us feel like family! This was our first time in Athens and I can’t wait to come back and thanks to the warmth and kindness of the staff at The Residence Hotel and Spa!

The staff was so kind and friendly. The internet worked great and the AC was amazing!

The service was very good, very clean property. Location was great! ( the street looks kind of shady, but a block away from the resort you have everything accessible ) The only negative part was that you have to walk 3 floors up (45 steps) to your room in the resident side, they do have someone to help with the luggage. The room was small and the mattress in the room was very uncomfortable.

I really appreciated the staff and free breakfast. The breakfast was amazing! The hotel was very nice, beautifully decorated. The only issues I had was that we were placed on the third floor and there was no elevator in that part of the hotel. If you are differently abled or have physical limitations that prevent stair climbing do not get the third floor - if you have heavy luggage this could be an issue although the staff helped take up the luggage. Be aware that this hotel does not allow tissue to be flushed in the toilet and if you aren’t accustomed to a bidet that might be awkward. Also the big spa tub was nice but we had no stand up enclosed shower. There was a handheld spray faucet but you end up getting water everywhere. All in all I would recommend for a short stay if you don’t need an accessible room. I don’t think this was made plain in the hotel description or booking with Expedia it should have been. I can only speak for our room the main hotel rooms may be different.

Staff very friendly. Beautiful room. Ideal location.

Very clean room. Walkable to most places. Staff was extremely friendly and helpful.