The Gold Bank

The entryway and reception is really impressive to look at, and the hallways and common areas are simple but elegant.

Unfortunately, appearances are deceiving. The rest of the hotel doesn’t get the same care. Reception can be very slow, often only one person is on. There’s also no way to contact them unless you go down there, as there’s no phone in the room or any other connection. You also have to ask at reception specifically before 11am if you want your room serviced. The towels are all thin and old. The first towel I was given had giant rip in it, and no hand towels were provided until we asked. Multiple towels over our stay had holes and fraying. Bathroom amenities included two tiny shampoos, no conditioner and a body wash. The shower didn’t drain properly and there’s cracks in the bathroom ceiling. Wifi is very slow and the TV has about 70 channels that don’t work which you have to scroll through before you find the 3 that actually exist.

Lokalita, personál, čistota, klimatizace

Her şey harikaydı

Great spot for a short stay in Prague!

Clean, central, nice hotel

Shower leaked a little needed to use the mat to stop water. A small issue but the room needs a lamp or dimmer switch. The bedside lights are not good.