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9.8 / 10 Guest Rating

Capella Hanoi

11 Lê Phụng Hiểu, Hanoi, vn

Capella Hanoi - main view

About the Property

Luxurious Amenities and Services

Capella Hanoi offers a range of top-notch amenities, including a fitness centre, indoor pool, sauna, and room service. The 5-star hotel also features a shared lounge, terrace, and bar, ensuring a comfortable and enjoyable stay.

Culinary Delights

Indulge in a variety of dining options at Capella Hanoi. Guests can enjoy an à la carte breakfast each morning and savor delicious American, Japanese, and Vietnamese cuisine at the on-site restaurant. Special dietary requests like vegetarian, dairy-free, and halal meals are also catered to.

Prime Location

Conveniently situated near popular attractions such as the Hanoi Opera House and Trang Tien Plaza, Capella Hanoi provides easy access to the best of the city. Don't miss the chance to experience luxury and convenience at Capella Hanoi - book your stay now!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
1/5

Junior Suite

The suite features air conditioning and a safe deposit box. The unit has 1 bed.

59 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite

Non-refundable
Breakfast Included
20% OFF$1,279.6

$1,023.68

Includes taxes & fees
Deluxe Suite - Photo 1
Deluxe Suite - Photo 2
Deluxe Suite - Photo 3
Deluxe Suite - Photo 4
Deluxe Suite - Photo 5
1/5

Deluxe Suite

The suite provides air conditioning and a safe deposit box. The unit offers 1 bed.

71 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Suite

Non-refundable
Breakfast Included
20% OFF$1,928.94

$1,543.15

Includes taxes & fees

Guest Reviews

9.8
Exceptional210 verified reviews
AI Summary

Guests highly rate the luxury experience and frequently praise the exceptional service.

Categories

Cleanliness9.7
Service10.0
Location9.9
Room Quality10.0
Amenities9.8
Value for Money9.7
Food and Beverage9.4
Overall Experience10.0

Select topics to read reviews

W
WadhasaSA
Verified booking
extended_group
Standard Room
Stayed in Jun 24, 2026

"Exceptional"

10.0

Beautiful interior, super welcoming staff and overall one of my favorite stays!

Helpful?
A
ArthurnlNL
Verified booking
solo_traveller
Standard Room
Stayed in Jun 23, 2026

"Exceptional"

9.0

Central location in French Quarter. Avant-garde design by Bill Bensley.

Helpful?
O
OanabeBE
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"TopExcellence"

10.0

It’s an exceptionally beautiful and atmospheric hotel in the heart of Hanoi.

NA

Helpful?
A
AliilIL
Verified booking
couple
Standard Room
Stayed in Jun 10, 2026

"יוצאת דופן - 10/10."

10.0

הכל ברמה הכי מושלמת שיש. האירוח, רמת האוכל, השירות. ואו, רמה מטורפת. אבקר שם בכל פעם שאחזור להאנוי בוודאות.

Helpful?
O
OanabeBE
Verified booking
couple
Standard Room
Stayed in Jun 9, 2026

"It’s worth the hype"

10.0

The design The people The amenities The breakfast

ÑA

Helpful?
C
ClaireusUS
Verified booking
couple
Standard Room
Stayed in Jun 3, 2026

"Exceptional"

10.0
Helpful?
A
Aaron SummyMY
Verified booking
family_with_children
Standard Room
Stayed in Jun 2, 2026

"Good experience but... (7.5 / 10)"

7.0

Great location, feels like an oasis/ cocoon in this fast paced city

Felt mostly transactional. Wanted to like it more (and I've staying in many other 5 star hotels in my travels globally), but service was hit and miss. WhatsApp replies on the in-house number sometimes unresponsive for more than 10mins, after a couple of follow up messages. And housekeeping took 30mins just to deliver an extra pillow after they said they would bring it right away. I would have expected a higher standard from the Cappella brand. Also, seems like Capella doesn't have a pillow menu? Asked for a contour pillow for better neck support, but was told they don't have such pillows and could offer me another soft pillow. They eventually brought a foam pillow after I probed further and said I was surprised that Capella doesn't have a pillow menu. During check-in, I felt the staff explaining the amenties was doing the minimum, asking me to refer to the iPad for details when I enquired on dining options - and she didn't explain the refreshment details at the Living Room, which I only found out later.. On other hand, I had really good service at the Living Room itself, they were super attentive and provided great service. And great experience at the gym/sauna/swimming pool also. So yes, rather hit and miss, but still a good experience overall -a 7.5 score out of 10. Maybe my view is influenced by some exceptional service I received earlier in year another resort in Phu Quoc, didn't get the same experience here.

Helpful?
P
PilantanaaeAE
Verified booking
couple
Standard Room
Stayed in May 28, 2026

"Beautiful property but front deck lack of training"

8.0

Designs, locations, restaurants

Staffs at reception not really well train. Check in welcome towel was not offer. No information for afternoon tea/ benefits/ jazz soirée given.

Helpful?
S
SamiqaQA
Verified booking
couple
Standard Room
Stayed in May 27, 2026

"Just perfect"

10.0

This property is an absolute feast for the eyes and a complete sensory reset. Aside it being one of the most beautiful properties we have ever explored, the staff were also an absolute joy. They paid attention to every single detail and were impeccable in their delivery. I would highly suggest Capella Hanoi to anyone planning on visiting. I wish we stayed longer.

Helpful?
H
HuseyinauAU
Verified booking
couple
Standard Room
Stayed in May 24, 2026

"Really good, made our anniversary a little more special."

10.0

Its a beautiful hotel perfectly designed, and the fact that every room has its own story. Very helpful staff very clean room furniture was excellent. The cake on our arrival was amazing 10/10

Resturant could improve their menu, we don’t eat pork and there was pork in nearly every. So we could dine in had to eat outside. But their breakfast is satisfying.

Helpful?