Capital O Cancun International Airport 24 7

Aguas. Es una estafa, este hotel no existe, solo te roba dinero, no te caigas la trampa

Aguas. Es una estafa, este hotel no existe, solo te roba dinero, no te caigas la trampa

So we wanted an overnight hotel before our flight to UK and this hotel fit the bill. We paid £25 for 1 night and I’m happy with it. Location was not the best but we were driving. Hotel is not a 4/5 star, it’s a a hotel to lie down and get your next flight. So happy with what I paid for

Hot water wasn’t working in the room.

Una terrible experiencia en familia, aqui vez habitaciones que no existen fotos que no son. Realmente compre algo con engaños. En hotel no es hotel. Esta fatal no hay nadie no te recibe nadie no hay toallas rollo wifi clima tele nada. El lugar donde esra establecido no esta diseñado para hotel. Eran como oficinas y que las hicieron hotel. No tenia agua cuando esruvimos. Que mal que hoteles.com lo anuncie y que no sea real.

Muy incómodo para hospedarte ahi. No hay toallas no hay agua. No hay rollo No tiene clima mas que 1 habitación. No es un lugar apto para

It looks like an office building adapted to be a cheap hotel. The reception was terrible with a lack of maintenance, we didn't have water in the bathroom and in poor condition with parts falling apart. The first room they put us in was worst, it didn't have the for the door till we complained. All the posted pictures seems to be old. It was a terrible experience

Es una estafa este hotel no está en servicio. Yo pagué y al llegar al hotel me dijeron que no había nadie y perdí mi dinero

Não tem recepcionista, tem que ligar para alguém aparecer, a entrada eh escura, os quartos não tem água mineral para beber, nem toalhas ou cobertor. A água do chuveiro mal cai. Se escolher para pagar lá só aceitem em dinheiro e somente em pesos. Não gostei.

We had the worst experience possible. The hotel was closed due to renovation. A full renovation and not working as a hotel. There was no one at the front desk, just a phone number written down, we tried calling but no one answer. We had to book another hotel, we had some unexpected costs - the taxi and the hotel (since it was last minute, it was very expensive for us). I spoke with someone from Oyo when I arrived at the hotel that was beeing renovated and the person did not assist us. It should be a “airport hotel”, so we got there late at night, to be surprised by a non existing accomodation. This is unaceptable!!

First thing is we asked the girl at the front desk(she was not there had to look for her for 10 min) to arrange for taxi in the morning to take us to the airport. She asked us to pay 200 peso which we did. Get up wait outside no taxi came! Called the girl said it would be there in a few minutes but the taxi never came had to wave one down off the street. This girl stole 200 peso from us plain and simple. The place was full of giant cockroaches. Had to wait 15 minutes for toilet paper, no TV, internet very poor couldn't use was to weak of signal. The hotel itself is very hard to find. the Taxi that brought us tot the airport had a very hard time finding it. The place looks like an old hospital of office building that they're trying to remodel. The door handle fell of on the inside of the suite had to just hold it on to get out. It dropped on the floor when I closed the door. Maybe they will fix it now. Terrible place to stay over all very bad with the way the front desk girl stoled our 200 peso.