Iberostar Selection Cancún - All Inclusive

Iberostar Cancun has the potential to be a real five star hotel, however, as one of the staff said it, it’s the oldest property of the chain in the area and they are keeping it that way just to get guests to buy a timeshare to be in other ones of their properties. To do that, they give great service and show the potential in case someone wants to be in one of their newer properties while neglecting this one. The property is showing age, with us encountering many issues, some left unresolved. Examples are broken fridge, toilet, ac, and door chain. In addition, even though they claim restaurants need no reservations besides Japanese, good luck eating at any if you are not first in line. The beach is not kids friendly and was first week of October still loaded with seaweed. The food in buffet was good for breakfast and lunch but not for dinner. On the other hand, pools are great, entertainment is awesome, and staff are nice. Drinks whether alcohol or coffee are great. Overall, I would not book Iberostar Cancún again because they are not close to what they claim to be.

Ocean view. Clean room. Everyone was nice and helpful.

The entire location was super clean.,and the staff was great

AMAZING resort. Perfect for our honeymoon!

I liked the staff service and restaurants, I didn’t like how old were the rooms and they didn’t have enough light

Food not up to are standards Room old and dirty

We had a wonderful time at the Iberostar. Food was great! Entertainment was fun. Staff were friendly and helpful. They went out of their way to help me celebrate my birthday!

Cool place

Everything was perfect

Beach access and views