Radisson Blu Hotel Cairo Heliopolis

It waok

The room was noisy because of street traffic. The hot and cold water alternate randomly during showers. Electric goes off and you have to call front desk to find circuit breakers. Toilet flush leaking. Lights flickery. For the price the hotel rooms are just ok. Poor finishings. It’s clean and the staff are super friendly. At the bar there was a hotel staff lady in purple jacket super mean to the bus boy and we heard all the dramas.

Nice breakfast, close to the airport, and shopping

Staff are very friendly & helpful & they try all the time to make your stay comfortable specially chef Suliman from restaurant , he adds value to our vacation

Hotel was never cleaned properly. Very dusty and mould around the bath. Blood on the bed quilt. They failed to refil the coffee and tea stand every morning and I kept having to ask.

Three nights stay had a great time, was treated very well by the staff. Pool area was great as a smoker there was lots of places indoors to smoke.

The hotel looks nice as you walk in and for the most part it is quite nice can see some aging and bad repairs here and there. That’s really not my issue though. Checking in waiting at queue two men walked past me and reception staff just served them. I let it go not worth the hassle just an observation. But then one day at dinner not any of the many waiters could ask if I wanted a drink? Then there is the tour arrangers in the reception. I was to go to the pyramids and museum. The man who takes me the one that the hotel arranged for me takes me to a shop and claims it’s a museum it a paper shop where they sell the $10 airport price pictures. He was pressuring me to buy a picture I had no interest in whatsoever ever. I don’t even like them not my thing. I offered him money just so I could go without feeling guilty, which he took. He kept on with the high pressure sales tactics. I know I should have walked away and left but I was so caught up in that moment of guilt. Anyway I don’t think a hotel should be participating in these practices. Particularly one with an international brand. I used the hotel tour operator as I thought I would be better off but they charged me £100 and of course you need to tip everyone and then on top I still needed to pay all the entrance fees on top. They claim there was a washing machine in room. I did not even see one in the whole hotel never mind room and I had been banking on it so took less clothes than I needed for whole stay.

Staff are amazing specially reception & restaurant . Thanks to chef Sulaimaln & chef farrag Thanks Merna & Rahmah from reception which added value to my vacation

Nice place

Lovely staff, great food