Louis Hotel

The hotel was clean, but unfortunately that’s about the only positive thing we can say. We asked for a late check-out and ended up being charged extra for just 40 additional minutes while trying to leave the room — something that felt extremely unreasonable for a hotel of this level. To make it worse, housekeeping kept knocking on the door every 10 minutes the entire time, making the departure process unnecessarily stressful. The reception experience was also disappointing. Vanessa (if we understood her name correctly, since the staff don’t wear name tags) was extremely unwelcoming and far from hospitable. Overall, the service felt cold and very far from guest-oriented. The only practical advantage was the free parking, although it’s still around a 15-minute walk from the hotel.

Great location, few steps to Marketplatz and the popular beer gardens. Clean room a little tight but good. Great breakfast on weekends.

Das Haus sucht hinsichtlich Ausstattung, Personal, Service, exzellenter Bar und Küche in Traumlage mit Blick auf den Viktualienmarkt seinesgleichen.

I was traveling with my mom and we loved this hotel. The location is perfect! It's right in old town and in walking distance of so many restaurants and sights... and very close to many forms of public transportation. The staff was so friendly and helpful. We were able to request firmer pillows and specific items for the minibar. The coffee machine in the room was perfect for that first cup in the morning while checking out the beautiful view of St. Peter's and planning the day. We opted for breakfast at the hotel every morning, and it was worth every penny! I enjoyed lots of vegan options, including a delicious tofu scramble... and we were lucky enough to experience the weekend brunch- wow!! A wonderful experience, overall.

Location was great and bed was comfortable.

The open shower was a little odd.

Location and staff superb.

Cost quite high.