Vanderbilt Beach Resort

Location and room

Traveled to spend day at beach. I am knee pre surgery and thought that long periods in salt water would be beneficial to the inflammation. Spent the night and was looking forward to spending the day at the beach only to be told that the chairs and umbrella would be taken away at 1PM. I told them that I b Needed to stay at the beach, they mentioned the rules they sent to me the day before when I could no longer cancel my stay with them! They offered me a place at the pool , which I accepted because my chairs at the beach were taken away. The result was that in order to go to water I now had to go down the stairs that would me knee pain was no small task and went to the water only once in afternoon because the way to get to water was long and the pain made it even worse. In conclusion the cooperation I got was awful. I was offered that next time I could stay all day at the beach if I paid the night and a half day… what a deal !!?? Half a day for two chairs and an umbrella!! In previous stays this never happened to me but now that it did happen , this is not a place I would ever go back to. They did not care at all about my needs and I spent the rest of the day in the area of the pool with all the noise and inconvenience of a long walk and stairs to get to the water… so I left early disappointed at my day at the beach that turned out awful and not what I wanted at all. Not going back.

La atención hubiccion, exclente

El restaurante solo abre de 11am a 12.30 pm, y de 5pm a 9pm. Tuve que salir a comprar comida a fuera

Excellent

The location is excellent, especially if you get a unit in the beachfront section of the complex. The beach is just steps away, making it very convenient to enjoy the ocean and the beautiful views. The area felt safe, quiet, and well maintained.

Some parts of the room need maintenance, particularly the paintwork, which showed signs of wear. The sofa bed also had broken springs and was uncomfortable to use. It should be repaired or replaced before the next guest arrives. This room was located in an annex building across the street from the main building.