Best Western Plus Hotel Universo

Hotel ótimo! Destaque para a localização (perto da estação central de trem e das principais atrações) e o café da manhã.

A arrumação deixou a desejar.

Colazione migliorabile

駅から近く、ロケーションがよかった。 それでも部屋は静かだった。 要望どおり、バスタブ付きの部屋だった。 朝食はメニューが豊富でおいしかった。

スタッフが事務的で、あまりフレンドリーではなかった。（日本語を話せる一人の女性を除いて） チェックインの時、説明が少なく、朝食の場所や時間の説明がなかった。 2日目は小さい方のタオルがなかった。 部屋の広さが20m*mとなっていたが、その割には狭かった。

Tout était conforme à nos attentes

Tout

Siempre elegimos este hotel por su hospitalidad y cerca de Termini. A dos cuadras de Santa Maria Mayor, donde descansa Bergoglio. Papa Francisco ❤️

I continue to agree with the TripAdvisor review of this hotel I wrote in September 2025 -- this multi-faceted big city hotel has a friendly small town feel to it. From Anna and her colleagues at the front desk to breakfast service manager Monica and her fine service team, the staff is top notch. The location -- close to Termini Station, Teatro dell' Opera di Roma, the Baths of Diocletian and more -- is very central. And yet the side streets facing the hotel are relatively quiet. The breakfast offerings are very extensive, including fresh-squeezed orange juice (spremuta), and well-served; the fitness center is a rarity for a hotel in central Rome; and from our (extensive) experience here, the rooms in this solid old building are quiet. This is not a budget hotel, but the room rates are competitive for this expensive city (it helps to be a Triple A or Best Western Rewards member). Recommended for all, we look forward to staying here again in September of this year.

Le confort des lits et l’espace dans la chambre

Les portes des douches cassées et la froideur de certains personnels de l’hôtel.