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7.8 / 10 Guest Rating

Holiday Inn Cairo Citystars by IHG

Ali Rashid Street, Heliopolis, Cairo, 11757, Cairo, EG

Holiday Inn Cairo Citystars by IHG - main view

About the Property

Welcome to Holiday Inn Cairo Citystars by IHG, where luxury meets convenience in the heart of Cairo!

Recreational Delights
Unwind in our outdoor pool, rejuvenate in the sauna, or break a sweat at the modern fitness center, ensuring your stay is filled with relaxation and activity.

Delectable Dining
Savor authentic Indian cuisine at Indira Restaurant, choose from four exquisite dining options, or indulge in 24-hour room service, all while enjoying a refreshing drink at our poolside bar.

Business & Events
Hosting an event? Utilize our 1,487 square feet of versatile conference space along with modern business amenities, ensuring every meeting is a success.

Don’t miss your chance to experience the perfect blend of comfort and luxury—book your stay at Holiday Inn Cairo Citystars today!

Facilities & Amenities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
Concierge service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Suite, 1 Bedroom, Smoking - Photo 1
Suite, 1 Bedroom, Smoking - Photo 2
Suite, 1 Bedroom, Smoking - Photo 3
Suite, 1 Bedroom, Smoking - Photo 4
Suite, 1 Bedroom, Smoking - Photo 5
Suite, 1 Bedroom, Smoking - Photo 6
Suite, 1 Bedroom, Smoking - Photo 7
Suite, 1 Bedroom, Smoking - Photo 8
Suite, 1 Bedroom, Smoking - Photo 9
Suite, 1 Bedroom, Smoking - Photo 10
1/10

Suite, 1 Bedroom, Smoking

1 King Bed850 sq feet Layout - Bedroom, living room, and sitting areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch TV, satellite channels, and video game consoleFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingSmokingConnecting/adjoining rooms can be requested, subject to availability

79 m2
Sleeps 5
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVAir conditioningHair dryer

1 Bedroom Suite Single Sofa Bed Smoking

Non-refundable
Room Only
20% OFF$383.39

$306.71

Includes taxes & fees

1 Bedroom Suite Single Sofa Bed Smoking

Non-refundable
Breakfast Included
20% OFF$487.18

$389.74

Includes taxes & fees
Premium Room, 2 Twin Beds - Photo 1
Premium Room, 2 Twin Beds - Photo 2
Premium Room, 2 Twin Beds - Photo 3
Premium Room, 2 Twin Beds - Photo 4
Premium Room, 2 Twin Beds - Photo 5
Premium Room, 2 Twin Beds - Photo 6
1/6

Premium Room, 2 Twin Beds

2 Twin Beds334 sq feet Internet - Free WiFi and wired internet accessEntertainment - 32-inch TV, satellite channels, and video game consoleFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Frette Italian linens, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

31 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVAir conditioningHair dryer

Premium Twin Room Non Smoking

Non-refundable
Room Only
20% OFF$212.36

$169.89

Includes taxes & fees

Premium Twin Room Non Smoking

Non-refundable
Breakfast Included
20% OFF$266.98

$213.58

Includes taxes & fees

2 Twin Premium

Non-refundable
Half Board
20% OFF$313.54

$250.83

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
Standard Room - Photo 7
Standard Room - Photo 8
Standard Room - Photo 9
Standard Room - Photo 10
1/10

Standard Room

1 Twin Bed301 sq feet Internet - Free WiFi and wired internet accessEntertainment - 32-inch TV, satellite channels, and video game consoleFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Frette Italian linens, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVAir conditioningHair dryer

Standard Room

Non-refundable
Room Only
20% OFF$184.36

$147.49

Includes taxes & fees

Standard

Non-refundable
Breakfast Included
20% OFF$248.71

$198.97

Includes taxes & fees

Standard Room

Non-refundable
Half Board
20% OFF$281.78

$225.42

Includes taxes & fees
Premium Room, 1 King Bed - Photo 1
Premium Room, 1 King Bed - Photo 2
Premium Room, 1 King Bed - Photo 3
Premium Room, 1 King Bed - Photo 4
Premium Room, 1 King Bed - Photo 5
Premium Room, 1 King Bed - Photo 6
Premium Room, 1 King Bed - Photo 7
Premium Room, 1 King Bed - Photo 8
1/8

Premium Room, 1 King Bed

1 King Bed495 sq feet Internet - Free WiFi and wired internet accessEntertainment - 32-inch TV, satellite channels, and video game consoleFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Frette Italian linens, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

46 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVAir conditioningHair dryer

Premium King Room Non smoking

Non-refundable
Room Only
20% OFF$212.36

$169.89

Includes taxes & fees

Premium King Room Non smoking

Non-refundable
Breakfast Included
20% OFF$266.98

$213.58

Includes taxes & fees

1 King Premium

Non-refundable
Half Board
20% OFF$313.54

$250.83

Includes taxes & fees
Premium Room, 1 King Bed, Smoking - Photo 1
Premium Room, 1 King Bed, Smoking - Photo 2
Premium Room, 1 King Bed, Smoking - Photo 3
Premium Room, 1 King Bed, Smoking - Photo 4
Premium Room, 1 King Bed, Smoking - Photo 5
Premium Room, 1 King Bed, Smoking - Photo 6
Premium Room, 1 King Bed, Smoking - Photo 7
Premium Room, 1 King Bed, Smoking - Photo 8
Premium Room, 1 King Bed, Smoking - Photo 9
1/9

Premium Room, 1 King Bed, Smoking

1 King Bed334 sq feet Internet - Free WiFi and wired internet accessEntertainment - 32-inch TV, satellite channels, and video game consoleFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Frette Italian linens, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingSmokingConnecting/adjoining rooms can be requested, subject to availability

31 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVAir conditioningHair dryer

Premium King Room Smoking

Non-refundable
Room Only
20% OFF$212.36

$169.89

Includes taxes & fees

Premium King Room Smoking

Non-refundable
Breakfast Included
20% OFF$266.98

$213.58

Includes taxes & fees

1 King Premium Smoking

Non-refundable
Half Board
20% OFF$313.54

$250.83

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
Standard Room, 1 King Bed - Photo 7
Standard Room, 1 King Bed - Photo 8
Standard Room, 1 King Bed - Photo 9
1/9

Standard Room, 1 King Bed

1 King Bed301 sq feet Internet - Free WiFi and wired internet accessEntertainment - 32-inch TV, satellite channels, and video game consoleFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Frette Italian linens, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVAir conditioningHair dryer

Standard King Room Non Smoking

Non-refundable
Room Only
20% OFF$183.86

$147.09

Includes taxes & fees

Standard King Room Non Smoking

Non-refundable
Breakfast Included
20% OFF$235.3

$188.24

Includes taxes & fees

1 King Standard

Non-refundable
Half Board
20% OFF$281.78

$225.42

Includes taxes & fees
Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
Suite, 1 Bedroom - Photo 4
Suite, 1 Bedroom - Photo 5
Suite, 1 Bedroom - Photo 6
Suite, 1 Bedroom - Photo 7
Suite, 1 Bedroom - Photo 8
1/8

Suite, 1 Bedroom

1 King Bed549 sq feet Layout - Bedroom and sitting areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch TV, satellite channels, and video game consoleFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Frette Italian linens, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

51 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVAir conditioningHair dryer

One-Bedroom Suite

Non-refundable
Room Only
20% OFF$369.13

$295.3

Includes taxes & fees

One-Bedroom Suite

Non-refundable
Breakfast Included
20% OFF$441.15

$352.92

Includes taxes & fees

One-Bedroom Suite

Non-refundable
Half Board
20% OFF$488.01

$390.41

Includes taxes & fees
Standard Room, 1 King Bed, Smoking - Photo 1
Standard Room, 1 King Bed, Smoking - Photo 2
Standard Room, 1 King Bed, Smoking - Photo 3
Standard Room, 1 King Bed, Smoking - Photo 4
Standard Room, 1 King Bed, Smoking - Photo 5
1/5

Standard Room, 1 King Bed, Smoking

1 King Bed301 sq feet Internet - Free WiFi and wired internet accessEntertainment - 32-inch TV, satellite channels, and video game consoleFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Frette Italian linens, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingSmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVAir conditioningHair dryer

Standard King Room Smoking

Non-refundable
Room Only
20% OFF$183.86

$147.09

Includes taxes & fees

Standard King Room Smoking

Non-refundable
Breakfast Included
20% OFF$235.3

$188.24

Includes taxes & fees

1 King Standard Smoking

Non-refundable
Half Board
20% OFF$281.78

$225.42

Includes taxes & fees
Standard Room, 2 Twin Beds, Smoking - Photo 1
Standard Room, 2 Twin Beds, Smoking - Photo 2
Standard Room, 2 Twin Beds, Smoking - Photo 3
Standard Room, 2 Twin Beds, Smoking - Photo 4
Standard Room, 2 Twin Beds, Smoking - Photo 5
Standard Room, 2 Twin Beds, Smoking - Photo 6
Standard Room, 2 Twin Beds, Smoking - Photo 7
Standard Room, 2 Twin Beds, Smoking - Photo 8
1/8

Standard Room, 2 Twin Beds, Smoking

2 Twin Beds301 sq feet Internet - Free WiFi and wired internet accessEntertainment - 32-inch TV, satellite channels, and video game consoleFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Frette Italian linens, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingSmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVAir conditioningHair dryer

Standard Twin Room Smoking

Non-refundable
Room Only
20% OFF$183.86

$147.09

Includes taxes & fees

Standard Twin Room Smoking

Non-refundable
Breakfast Included
20% OFF$235.3

$188.24

Includes taxes & fees

2 Twin Standard Smoking

Non-refundable
Half Board
20% OFF$281.78

$225.42

Includes taxes & fees
Standard Room, 2 Twin Beds - Photo 1
Standard Room, 2 Twin Beds - Photo 2
Standard Room, 2 Twin Beds - Photo 3
Standard Room, 2 Twin Beds - Photo 4
Standard Room, 2 Twin Beds - Photo 5
Standard Room, 2 Twin Beds - Photo 6
Standard Room, 2 Twin Beds - Photo 7
Standard Room, 2 Twin Beds - Photo 8
Standard Room, 2 Twin Beds - Photo 9
1/9

Standard Room, 2 Twin Beds

2 Twin Beds301 sq feet Internet - Free WiFi and wired internet accessEntertainment - 32-inch TV, satellite channels, and video game consoleFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Frette Italian linens, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVAir conditioningHair dryer

Standard Twin Room Non Smoking

Non-refundable
Room Only
20% OFF$183.86

$147.09

Includes taxes & fees

Standard Twin Room Non Smoking

Non-refundable
Breakfast Included
20% OFF$235.3

$188.24

Includes taxes & fees

2 Twin Standard

Non-refundable
Half Board
20% OFF$281.78

$225.42

Includes taxes & fees

Guest Reviews

7.8
Very Good134 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.4
Service8.3
Location8.4
Room Quality7.6
Amenities7.7
Value for Money7.6
Food and Beverage7.7
Overall Experience7.7

Select topics to read reviews

O
omaryM7373DD
Verified booking
Solo travel
Standard Room
Stayed in Apr 8, 2026

"wow"

10.0

thanks to mr akram and mr mina gamal for the great hospitality

Helpful?
X
X2191XJahmeda
Verified booking
Business
Standard Room
Stayed in Apr 8, 2026

"10 stars great"

10.0

Miss sama guest relation super helpful

Helpful?
8
882abdallaha
Verified booking
Solo travel
Standard Room
Stayed in Apr 8, 2026

"Excellent Stay Thanks to Sama – Outstanding Service in Nasr City"

10.0

Everything was excellent as always. The room was exceptionally clean and very comfortable. I would like to extend my sincere appreciation to the reception team, especially Sama at the Nasr City branch, for her professionalism and outstanding service

Helpful?
F
flatiosn
Verified booking
Friends getaway
Standard Room
Stayed in Apr 5, 2026

"Great Hotel thanks to all staff,😘"

10.0

We have wedding at the hotel this week, really 🤩🤩 so good happy part 😄😄 many thanks to Hussein and Amr

Helpful?
7
702amanya
Verified booking
Solo travel
Standard Room
Stayed in Apr 5, 2026

"Good experience"

10.0

Very good experience , especially miss sama she was very helpful

Helpful?
A
ahmedhI9107SFCAIRO, CAIRO GOVERNORATE
Verified booking
Solo travel
Standard Room
Stayed in Apr 3, 2026

"Thanks"

10.0

It was very very nice experience with the hotel staff, specially with Mr eid

Helpful?
B
B2716VMalit
Verified booking
Couples
Standard Room
Stayed in Feb 5, 2026

"Very good location"

10.0

Very good location the service very good and how I quality of food and everything is good many thank you structure and dump for front office as a sisters for everything

Helpful?
M
mariamhH5509UY
Verified booking
Business
Standard Room
Stayed in Jan 31, 2026

"Good hotel"

10.0

The best hotel ever in the cairi,, the service so goooood many thanks to Eid and amr the room clean and very good view the food good

Helpful?
M
mohamedsV2643HW
Verified booking
Friends getaway
Standard Room
Stayed in Jan 27, 2026

"Good rooms with perfect service and best team"

10.0

We enjoy in our standing staff , food and every thing . They help us to feel that we are in our home and there is someone called sama salem She give us big support

Helpful?
M
Maps677888SAN JOSE, SAN JOSE METRO, PROVINCE OF SAN JOSE
Verified booking
Friends getaway
Standard Room
Stayed in Jan 24, 2026

"Theft from Our Room – Deeply Disappointing and Disturbing Experience"

2.0

Our stay at the Holiday Inn Cairo – Citystars, from January 19 to January 22, 2026, ended in a deeply disappointing and distressing way. Everything seemed normal during the first days and in line with what one expects from an international hotel chain. However, on the last night of our stay, a serious incident occurred: USD 100 was stolen from my wife and another USD 100 from me, directly from our luggage inside the room. The money was not left in plain sight. It was hidden in different, discreet places inside our suitcases. Whoever took it had to search our luggage thoroughly, clearly knowing where to look. The pattern was identical in both cases: same amount, same timing, same circumstances. This happened after the housekeeping service, just before our departure, when it was least likely we would notice immediately. This was not a coincidence. The probability of two people losing exactly the same amount, in the same way and at the same time, is virtually zero. This was not a misunderstanding or a mistake. We reported the incident to the hotel immediately. We were told that an “internal investigation” was conducted, but the response was cold, evasive, and offered no real resolution. What was particularly concerning is that the staff appeared uncomfortably familiar with this type of situation, as if it were not entirely unusual, although this was never acknowledged. In the end, it was simply reduced to our word against theirs. We are honest travelers and travel frequently. We have never experienced anything like this before. Beyond the financial loss, what remains is a strong feeling of vulnerability, disappointment, and loss of trust, especially coming from a well-known international brand that should guarantee basic safety standards. We expected a responsible and empathetic response, including some form of compensation, but that did not happen. We are leaving this review to warn other travelers and to urge the Holiday Inn Cairo – Citystars to take this incident seriously and review its security protocols and control over housekeeping staff.

Helpful?